Assistant Manager, Gym Ops — Flexible Schedule

Flynn Group; Passaic (NJ); On-site; USD 29,000 - 32,000; Full time

Job summary

Flynn Fitness, part of Flynn Group, seeks an Assistant Club Manager to oversee daily gym operations and ensure a high-energy, welcoming member experience. You will support the General Manager, manage staff, and help maintain financial stability of the club.

The role requires strong customer service, communication, and problem-solving skills, with a focus on creating a positive, judgment-free environment for all members.

Qualifications

• Experience in delivering exceptional member service.
• Strong communication and interpersonal skills.
• Ability to analyze issues and recommend practical solutions.

Responsibilities

• Provide operational support to General Manager and monitor key metrics to drive profit.
• Greet members and conduct club tours to promote business growth.
• Ensure timely, professional responses to member service submissions.
• Oversee opening and closing procedures and shift coverage.
• Lead and coach staff to maintain a clean, safe gym environment.
• Assist with hiring, onboarding, scheduling, and KPI tracking.

Skills

Customer Service

Communication

Problem Solving

Job description

Flynn Fitness, part of Flynn Group, seeks an Assistant Club Manager to oversee daily gym operations and ensure a high-energy, welcoming member experience. You will support the General Manager, manage staff, and help maintain financial stability of the club.

The role requires strong customer service, communication, and problem-solving skills, with a focus on creating a positive, judgment-free environment for all members.