Assistant Gym Manager — Lead Member Experience

Planet Fitness; Decatur (GA); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Flynn Group's Flynn Fitness is seeking an Assistant Manager to oversee club operations and guarantee a positive member experience while ensuring the financial stability of the club. Based in Decatur, GA, you will report to the General Manager and lead a energetic team in our Judgement Free Zone.

Responsibilities include staff development, scheduling, payroll preparation, opening and closing the club, customer service excellence, and KPI-driven initiatives.

Qualifikationen

• Excellent interpersonal skills with customers and coworkers.
• Active listening and empathy in customer interactions.
• Ability to analyze information and develop action plans.

Aufgaben

• Provide operational support to General Manager through team development and analysis of key business metrics.
• Greet members and facilitate club tours to drive business and lead by example.
• Ensure proper opening and closing of the club.
• Support scheduling to meet payroll grid.
• Lead change-management efforts and guide teams through transitions with clarity and confidence.
• Assist with hiring, onboarding, and inventory management as needed.

Kenntnisse

Customer Service

Communication

Problem Solving

Jobbeschreibung

Flynn Group's Flynn Fitness is seeking an Assistant Manager to oversee club operations and guarantee a positive member experience while ensuring the financial stability of the club. Based in Decatur, GA, you will report to the General Manager and lead a energetic team in our Judgement Free Zone.

Responsibilities include staff development, scheduling, payroll preparation, opening and closing the club, customer service excellence, and KPI-driven initiatives.