Dynamic Fitness Club Assistant Manager

Planet Fitness; Miami (FL); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Flynn Group’s Flynn Fitness brand is seeking an Assistant Manager for a Planet Fitness location in Miami, FL. The role focuses on overseeing daily club operations, maintaining a high-energy Judgement Free Zone, and delivering exceptional member experiences while supporting profitability and financial stability.

The successful candidate will manage staff, coordinate schedules, reinforce standards, and communicate effectively with members to maintain a safe, welcoming environment.

Qualifikationen

• Customer service excellence and interpersonal skills to engage members, coworkers and the public.
• Active listening and empathy to understand perspectives and collaborate on solutions.
• Ability to analyze issues, define problems clearly and plan actions, seeking guidance when needed.

Aufgaben

• Provide operational support to the General Manager through team development and analysis of key business metrics that drive profit.
• Exhibit schedule flexibility to cover needs as assigned.
• Monitor staff to ensure +1 service and assist with difficult areas.
• Greet members and conduct club tours to drive business and lead by example.
• Respond to member service submissions in a timely, professional, and solution-oriented manner.
• Ensure proper opening and closing of the club.
• Keep staff informed about critical information like promotions and policies.
• Assist in scheduling to meet payroll-determined hours.
• Clean gym and equipment daily and train staff to uphold cleanliness standards.
• Maintain club appearance and lead the team to reflect the brand.
• Promote adaptability and open communication; encourage collaboration and new ideas.
• Lead change-management efforts during system/ process updates with clarity.
• Assist General Manager with hiring, onboarding, scheduling, payroll, inventory, and KPI tracking.

Kenntnisse

Customer Service

Communication

Problem Solving

Jobbeschreibung

Flynn Group’s Flynn Fitness brand is seeking an Assistant Manager for a Planet Fitness location in Miami, FL. The role focuses on overseeing daily club operations, maintaining a high-energy Judgement Free Zone, and delivering exceptional member experiences while supporting profitability and financial stability.

The successful candidate will manage staff, coordinate schedules, reinforce standards, and communicate effectively with members to maintain a safe, welcoming environment.