Assistant Manager - Guest Experience & Team Leadership

Tim Hortons (US); Sterling Heights (MI); On-site; USD 38,000 - 50,000; Full time

Job summary

Tim Hortons (US) in Sterling Heights is seeking an enthusiastic Assistant Manager to join its management team. In this role, you will lead and empower your team while ensuring exceptional guest experiences. Key responsibilities include training staff to maintain high standards of service and assisting management in daily operations. The ideal candidate has a customer service background, management experience, and the ability to lift 25 lbs. A flexible schedule and outgoing personality are also preferred.

Qualifications

• Customer service background preferred.
• Must be able to lift 25 lbs.
• Previous experience in Quick Service is an asset.

Responsibilities

• Teach, train, and guide your team to uphold high standards.
• Support the Manager and Owner, ensuring guests feel welcome.

Skills

Customer service background

Management experience

Flexibility

Friendly and outgoing

Job description

Tim Hortons (US) in Sterling Heights is seeking an enthusiastic Assistant Manager to join its management team. In this role, you will lead and empower your team while ensuring exceptional guest experiences. Key responsibilities include training staff to maintain high standards of service and assisting management in daily operations. The ideal candidate has a customer service background, management experience, and the ability to lift 25 lbs. A flexible schedule and outgoing personality are also preferred.