Assistant Manager - Guest Experience & Team Leadership

Dhanani Group Inc; Gary (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider cost estimator tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Gary, Indiana is seeking a capable supervisor to lead a fast-paced restaurant team. This role focuses on guest service, training, and daily operations to uphold quality and safety standards.

Must have a high school diploma or equivalent and 1–2 years of supervisory experience. The position offers a supportive team environment with opportunities for growth at 1600 W 35th Ave, Gary, IN 46408.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first—not yourself.
• Create Memorable Experiences—creates a service experience so good the guest can’t wait to come back to Burger King.
• Administration—maintains balance between high-quality employee/guest experience and financial goals.
• Welcomes new team members and trains them to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures ongoing training and coaching for team members.
• Builds shift supervisors’ capability for next level.
• Thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback.

Skills

Leadership

Guest service

Communication

Education

High school diploma or equivalent

Job description

Burger King in Gary, Indiana is seeking a capable supervisor to lead a fast-paced restaurant team. This role focuses on guest service, training, and daily operations to uphold quality and safety standards.

Must have a high school diploma or equivalent and 1–2 years of supervisory experience. The position offers a supportive team environment with opportunities for growth at 1600 W 35th Ave, Gary, IN 46408.