Assistant Manager — Guest-Experience Leader

Socket.dev; Bristol (VA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Paid Time Off

401(k) with 6% match

Sign-on bonus $1,000

Job summary

Dunkin' restaurant (franchisee of Dunkin' Donuts) in Bristol, VA is seeking an Assistant Manager to lead a team and deliver exceptional guest experiences while driving profitable sales. You will work with the Restaurant Manager to implement strategies, coach staff, and support daily operations.

The role offers opportunities for leadership growth, weekly pay, and benefits such as a 401(k) with a 6% match and a $1,000 sign-on bonus. Must have Food Safety Certification or ability to obtain it.

Qualifications

• Must have or obtain Food Safety Certification.
• Clear verbal and written communication skills (English).
• Experience in restaurant, retail, or supervisory role.
• At least 21 years old with a high school diploma (or equivalent).
• Valid driver's license and access to a vehicle with insurance.
• Ability to pass a background check and drug test.
• Flexibility to work various shifts as needed.

Responsibilities

• Team Building: Foster a collaborative environment, coaching, feedback, and resolving employee concerns effectively.
• Talent Development: Assist in recruiting and training, ensuring the team is skilled and ready to deliver top-notch service.
• Quality Assurance: Uphold brand standards and ensure high-quality guest experiences.
• Operational Excellence: Manage operations to maximize guest satisfaction and safety compliance.
• Financial Management: Oversee sales initiatives, labor, and food costs for profitability.
• Action Planning: Collaborate with the Restaurant Manager to implement improvement plans.

Skills

Communication

English fluency

Team supervision

Education

High school diploma

Job description

Dunkin' restaurant (franchisee of Dunkin' Donuts) in Bristol, VA is seeking an Assistant Manager to lead a team and deliver exceptional guest experiences while driving profitable sales. You will work with the Restaurant Manager to implement strategies, coach staff, and support daily operations.

The role offers opportunities for leadership growth, weekly pay, and benefits such as a 401(k) with a 6% match and a $1,000 sign-on bonus. Must have Food Safety Certification or ability to obtain it.