Assistant Manager — Lead, Train & Elevate Guest Experience

GPM Investments, LLC; Bristol (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

401(k) with 6% match

Signing bonus

Job summary

Dunkin' Donuts, operated as a franchisee by GPM Investments, LLC, is hiring an Assistant Manager. You will lead a team to deliver exceptional guest experiences in a fast-paced setting, while driving sales and maintaining standards.

Strong leadership, customer service, and the ability to recruit and train team members are essential. This role requires availability for various shifts, a valid license, and compliance with safety programs.

Qualifications

• Experience in restaurant, retail, or a supervisory role.
• Must be at least 21 years old with a high school diploma or equivalent.
• Food Safety Certification must be obtained or already held.
• Valid driver’s license and access to a vehicle with insurance.

Responsibilities

• Lead a team to deliver exceptional guest experiences and drive profitable sales.
• Recruit and train new team members to maintain high service standards.
• Ensure quality, cleanliness, and safety across all shifts.
• Oversee operations, manage labor and food costs, and implement action plans.

Skills

Leadership

Team management

Customer service

Education

High school diploma

Job description

Dunkin' Donuts, operated as a franchisee by GPM Investments, LLC, is hiring an Assistant Manager. You will lead a team to deliver exceptional guest experiences in a fast-paced setting, while driving sales and maintaining standards.

Strong leadership, customer service, and the ability to recruit and train team members are essential. This role requires availability for various shifts, a valid license, and compliance with safety programs.