Growth‑Oriented Assistant GM: Lead, Learn, Elevate Stores

Caribou Coffee; Forest Lake (MN); On-site; USD 2,204,000 - 3,857,000; Full time

Job summary

Caribou Coffee is seeking an Assistant General Manager to grow into store leadership and help drive strong customer service, sales, and community impact. The AGM partners with the General Manager to develop future leaders and to help the district and brand prosper.

You will lead with our core values, develop teams, manage operations, and work toward elevating guest experiences while contributing to financial success. This role emphasizes growth and learning.

Qualifications

• 1–3 years of prior restaurant/retail experience requiring strong customer service.
• Able to work early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.
• High school diploma or GED preferred.

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with enthusiasm and excellence.
• Develops understanding of the business to GM level within a year.
• Creates joyful store environment and teaches the team to do the same.
• Supports hitting sales goals through speed and service.
• Leads problem resolution with calm, professionalism, and listening.
• Manages store funds and enforces cash-handling policies.

Skills

Customer service

Flexibility

Retail experience

Education

High school diploma or GED

Job description

Caribou Coffee is seeking an Assistant General Manager to grow into store leadership and help drive strong customer service, sales, and community impact. The AGM partners with the General Manager to develop future leaders and to help the district and brand prosper.

You will lead with our core values, develop teams, manage operations, and work toward elevating guest experiences while contributing to financial success. This role emphasizes growth and learning.