Assistant Manager — Frontline Self-Storage Lead

Prime Storage Group; Draper (UT); On-site; USD 48,712,000 - 54,443,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

401(k)

Paid time off

Career advancement

Job summary

Prime Group Holdings, LLC, a leading self-storage real estate operator, is hiring an Assistant Manager for its Prime Storage Group properties in Utah. You will rent units, greet customers, and contribute to daily operations, sales, and service excellence.

The role requires 1–2 years in a fast-paced, customer-facing environment, HS diploma, and ability to travel between Murray and South Salt Lake locations. It is an on-site role with health benefits and bonus opportunities.

Qualifications

• 1-2 years of relevant work experience in a fast-paced, customer-facing environment.
• High School Diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and Point of Sale systems.
• Proficiency in Microsoft products such as Outlook is required.
• Must be physically able to perform routine maintenance duties daily such as walking the property, cleaning, and lifting up to 50lbs.
• Possession of a valid driver's license, insurance, and reliable transportation.
• Availability for travel and flexibility to work at various locations.

Responsibilities

• Rent out self-storage units, parking spaces, and other related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivables through the pursuit of collections, posting of payments, and processing.
• Delivery of daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greet customers promptly, enthusiastically and professionally.
• Understand and sell the features and benefits of the property at all opportunities.
• Resolve customer issues in a timely and effective manner.
• Consistently deliver exceptional customer service and actively contribute to positive customer reviews.
• Ensure that company standards of cleanliness and appearance are met.
• Inspect the property, including lock checks.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Technical aptitude

POS systems

Microsoft Outlook

Maintenance ability

Driver's license

Travel flexibility

Education

High School Diploma or GED

Tools

POS systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC, a leading self-storage real estate operator, is hiring an Assistant Manager for its Prime Storage Group properties in Utah. You will rent units, greet customers, and contribute to daily operations, sales, and service excellence.

The role requires 1–2 years in a fast-paced, customer-facing environment, HS diploma, and ability to travel between Murray and South Salt Lake locations. It is an on-site role with health benefits and bonus opportunities.