Assistant Manager - Front Desk & Club Operations

Planet Fitness; Waterford (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Parental leave

Tuition reimbursement

Vision insurance

Job summary

Planet Fitness is seeking an Assistant Manager to oversee front desk staff and support the General Manager in daily operations. The role focuses on front-of-house activities, ensuring a clean, friendly club and top-tier member experiences.

Ideal candidates will multi-task in a fast-paced environment, manage shifts, and help drive club metrics. Experience in hospitality or retail management is preferred; bilingual skills are a plus. In-person work location with competitive benefits is offered.

Qualifications

• Experience in supervising front desk or hospitality teams.

Responsibilities

• Oversee front desk personnel and assist General Manager.
• Ensure clean, friendly, well-maintained club and deliver superior member services.
• Participate in interviewing and initial phone interviews for front desk staff.
• Monitor inventory and review sales numbers to identify opportunities and adjust execution.

Skills

Front desk supervision

Customer service

Team leadership

Multi-tasking

Communication

Microsoft Office

Education

High School Diploma or equivalent

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Planet Fitness is seeking an Assistant Manager to oversee front desk staff and support the General Manager in daily operations. The role focuses on front-of-house activities, ensuring a clean, friendly club and top-tier member experiences.

Ideal candidates will multi-task in a fast-paced environment, manage shifts, and help drive club metrics. Experience in hospitality or retail management is preferred; bilingual skills are a plus. In-person work location with competitive benefits is offered.