Assistant Manager, Fast-Paced QSR Leadership & Training

Sonic Drive-In; Gainesville (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

SONIC Drive-In in Gainesville, FL is seeking an Assistant Manager to support the General Manager in daily drive-in operations and staff training. You’ll oversee team scheduling, quality food service, and a safe, clean dining environment, while ensuring excellent guest experiences.

The role emphasizes leadership, communication, and hands-on supervision of carhops, crew and shift teams, including opening and closing duties and adherence to company policies.

Qualifications

• Ability to work irregular hours, nights, weekends and holidays.
• General knowledge and understanding of the restaurant industry or retail operations required.
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required.
• Experience running shifts without supervision.
• Effective communication skills; basic math, reading and computer skills.
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC.
• Friendly and smiling faces that enjoy providing courteous food service to our guests.
• Professional individuals who value people and demonstrate respect for others.
• A team player willing to meet and exceed drive-in goals and objectives.
• Strong leadership skills with the ability to motivate and lead team members.
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Skills

Leadership

Team management

Customer service

Communication

Multi-tasking

Flexibility

Job description

SONIC Drive-In in Gainesville, FL is seeking an Assistant Manager to support the General Manager in daily drive-in operations and staff training. You’ll oversee team scheduling, quality food service, and a safe, clean dining environment, while ensuring excellent guest experiences.

The role emphasizes leadership, communication, and hands-on supervision of carhops, crew and shift teams, including opening and closing duties and adherence to company policies.