Assistant Manager: Fast‑Pace Restaurant Ops & Training

Wonder; Lawrence (MA); On-site; USD 67,000 - 77,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

HSA match

Learning & Development

Employee Stock

Employee Discount

Job summary

Wonder is seeking an Assistant Manager for our Lawrence, MA location to partner with the General Manager in daily operations, ensure exceptional customer service, and uphold food safety and team safety standards.

You will recruit and train staff, optimize floor coverage for efficiency, drive sales, and maintain open communication across teams while delivering a positive dining experience.

Qualifications

• At least 2 years of restaurant supervisory or management experience in a high-volume setting.
• Experience leading teams of 15+ members.
• Ability to lead in a fast-paced environment with attention to detail.
• Strong verbal and written communication skills.
• Must be 21+ years old and legally authorized to work in the US.
• Food Manager Certificate as required by local health departments.

Responsibilities

• Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff.
• Recruit and train top talent for the restaurant.
• Aid Sr Operations Leader in achieving operational goals and budget targets.
• Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes.
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency.
• Drive restaurant sales and service efficiency by resolving operational obstacles.
• Supervise inventory and food safety protocols to ensure accuracy and efficiency.
• Commit to ongoing training and development in both kitchen and dining room operations.
• Maintain consistent adherence to food safety and security standards.
• Ensure all team members deliver excellent customer service.

Skills

Restaurant management

Team leadership

Staff training

Communication

Food safety

Job description

Wonder is seeking an Assistant Manager for our Lawrence, MA location to partner with the General Manager in daily operations, ensure exceptional customer service, and uphold food safety and team safety standards.

You will recruit and train staff, optimize floor coverage for efficiency, drive sales, and maintain open communication across teams while delivering a positive dining experience.