Assistant Manager: Drive Store Ops & Team Growth

SmartRecruiters, Inc.; Mount Vernon (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

SmartRecruiters, Inc. in Mount Vernon, IL is seeking an enthusiastic Assistant Manager to support daily store operations, lead a high-performing team, and deliver exceptional customer experiences.

You will drive sales, oversee inventory, train staff, ensure visual standards, and uphold compliance while maintaining a welcoming, safe, and inclusive retail environment. Flexibility for evenings and weekends is required. Physical stamina to stand and lift.

Qualifications

• Minimum requirements include strong leadership experience in retail.
• Excellent customer service skills and communication.
• Experience with inventory control and POS systems.
• Ability to train and develop staff.
• High school diploma or equivalent; bachelor's degree preferred.

Responsibilities

• Support the Store Manager in overseeing daily store operations and executing strategic business objectives
• Lead, motivate, and develop a team of sales associates, providing coaching and performance feedback
• Ensure high standards of customer service by addressing inquiries, complaints, and returns professionally
• Manage inventory operations, including receiving, stocking, organizing merchandise, and maintaining accurate records
• Implement and maintain visual merchandising standards
• Assist in recruiting, onboarding, training, and scheduling staff
• Analyze sales data and implement initiatives to improve store performance and achieve sales targets
• Maintain compliance with company policies, safety regulations, and loss prevention
• Organize and maintain a clean, safe, welcoming store environment
• Demonstrate flexibility and resilience during peak periods

Skills

Retail leadership

Customer service

Inventory management

Visual merchandising

Staff scheduling

Sales analysis

Communication

POS systems

Loss prevention

Safety compliance

Education

High school diploma or equivalent

Bachelor's degree in Business Administration, Retail Management, or related field

Job description

SmartRecruiters, Inc. in Mount Vernon, IL is seeking an enthusiastic Assistant Manager to support daily store operations, lead a high-performing team, and deliver exceptional customer experiences.

You will drive sales, oversee inventory, train staff, ensure visual standards, and uphold compliance while maintaining a welcoming, safe, and inclusive retail environment. Flexibility for evenings and weekends is required. Physical stamina to stand and lift.