Retail Assistant Manager - Lead Team & Operations

SmartRecruiters, Inc.; Columbia (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

SmartRecruiters, Inc. in Columbia, IL is seeking a dynamic Store Assistant Manager to oversee daily operations and deliver exceptional customer service. You will support the store manager in achieving sales targets and leading a team across multiple shifts.

You will supervise, train, and motivate staff, manage cash and POS transactions, coordinate inventory, and ensure a clean, safe work environment. Flexible availability, including evenings and weekends, is required.

Qualifications

• Retail or food service management experience preferred.
• Strong leadership and team management skills.
• Excellent customer service orientation with a friendly demeanor.
• Solid math and problem-solving abilities.

Responsibilities

• Oversee and manage daily store operations during assigned shifts.
• Provide exceptional customer service and resolve inquiries or concerns.
• Supervise, train, and motivate team members to maintain high performance standards.
• Manage cash handling and financial transactions, ensuring accuracy and security.
• Coordinate inventory management and stock replenishment.
• Maintain a clean, organized, and safe work environment.
• Assist in implementing company policies and procedures.
• Handle phone inquiries and take customer orders efficiently.
• Support the store manager in achieving sales targets and operational objectives.
• Participate in employee scheduling and performance evaluations.
• Adapt to changing priorities and manage multiple tasks simultaneously.

Skills

Leadership

Customer service

Cash handling

Communication

Multitasking

Scheduling

POS systems

Education

High school diploma or equivalent

Tools

POS software

Job description

SmartRecruiters, Inc. in Columbia, IL is seeking a dynamic Store Assistant Manager to oversee daily operations and deliver exceptional customer service. You will support the store manager in achieving sales targets and leading a team across multiple shifts.

You will supervise, train, and motivate staff, manage cash and POS transactions, coordinate inventory, and ensure a clean, safe work environment. Flexible availability, including evenings and weekends, is required.