Assistant Manager: Drive-In Ops & Team Leader

Sonic Drive-In; Glen Burnie (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Sonic Drive-In is seeking an Assistant Manager to help oversee the drive-in operations and support the General Manager. You will train and supervise Team Members, Carhops, and other staff to ensure clean, safe, and efficient service while delivering a positive guest experience.

The role requires strong leadership, communication, and multitasking abilities, with the flexibility to work irregular hours, nights, weekends, and holidays.

Qualifications

• Leadership and coaching experience in a fast-paced food service or retail environment.
• Strong communication and problem-solving skills.
• Ability to train and support team members to meet standards.

Responsibilities

• Assist the General Manager in managing drive-in operations.
• Train and support other employees to ensure quality food and service.
• Manage scheduling, inventory, and daily opening/closing duties.
• Monitor staffing levels and wage costs to meet operational standards.
• Address guest requests promptly and resolve complaints with a calm, solution-focused approach.

Skills

Leadership

Team management

Customer service

Communication

Tools

POS systems

Microsoft Excel

Job description

Sonic Drive-In is seeking an Assistant Manager to help oversee the drive-in operations and support the General Manager. You will train and supervise Team Members, Carhops, and other staff to ensure clean, safe, and efficient service while delivering a positive guest experience.

The role requires strong leadership, communication, and multitasking abilities, with the flexibility to work irregular hours, nights, weekends, and holidays.