Assistant Manager - Drive-In Leader & Team Coach

Sonic Drive-In; Apache Junction (AZ); In loco; USD 42.000 - 52.000; Tempo pieno

Descrizione del lavoro

Sonic Drive-In in the United States is seeking an Assistant Manager to support the General Manager in daily restaurant operations, staff training, and service excellence. This role emphasizes leadership, scheduling, cost control, and customer satisfaction within a fast-paced environment.

The Assistant Manager will oversee team performance, handle administrative duties, and ensure compliance with policies while maintaining a clean, safe dining experience for guests.

Competenze

• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience.
• Ability to work irregular hours, nights, weekends and holidays.
• General knowledge and understanding of the restaurant industry or retail operations required.
• Effective communication skills; basic math, reading and computer skills.
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC.

Mansioni

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Performs restaurant opening and/or closing duties
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Conoscenze

Leadership

Teamwork

Customer service

Communication

Multi-tasking

Problem solving

Descrizione del lavoro

Sonic Drive-In in the United States is seeking an Assistant Manager to support the General Manager in daily restaurant operations, staff training, and service excellence. This role emphasizes leadership, scheduling, cost control, and customer satisfaction within a fast-paced environment.

The Assistant Manager will oversee team performance, handle administrative duties, and ensure compliance with policies while maintaining a clean, safe dining experience for guests.