Assistant Manager | Customer Experience Leader

World Market; Tucson (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible scheduling

Shopping discount

Wellness resources

Recognition programs

Career growth training

Benefits package

Job summary

World Market is seeking an Assistant Manager in Tucson. You will lead a high‑performing team, drive sales and profitability, and uphold our customer‑first selling culture.

You will partner with the Store Manager to coach staff, manage daily tasks, and ensure compliance with brand standards and safety policies. The role requires leadership experience in a fast‑paced retail environment, flexibility to work evenings and weekends, and a focus on delivering exceptional customer experiences while

Qualifications

• Minimum 2+ years of leadership experience in fast-paced specialty retail
• Ability to work a flexible schedule including nights, weekends and holidays
• Experience delivering results in customer experience and operations

Responsibilities

• Lead and develop a high-performance team
• Drive sales and profitability with a customer-first selling culture
• Coordinate with Store Manager on daily priorities and operations
• Recruit, train, and retain team members aligned with company values
• Ensure loss prevention, safety, and inventory policies are followed
• Utilize reporting to identify trends and act on opportunities
• Maintain brand standards and operational policies

Skills

Leadership experience

Communication skills

Coaching

De-escalation

Prioritization

Urgency

Attention to detail

Problem solving

Decision making

Delegation

Daily priorities

Retail leadership 2+ yrs

Flexible schedule

Lift 40 lbs

Age 21+

Job description

World Market is seeking an Assistant Manager in Tucson. You will lead a high‑performing team, drive sales and profitability, and uphold our customer‑first selling culture.

You will partner with the Store Manager to coach staff, manage daily tasks, and ensure compliance with brand standards and safety policies. The role requires leadership experience in a fast‑paced retail environment, flexibility to work evenings and weekends, and a focus on delivering exceptional customer experiences while