Retail Store Leader & Customer Experience Coach

Tailored Brands, Inc.; Tucson (AZ); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Tailored Brands, Inc. in Tucson, AZ is seeking an Assistant Store Manager to partner with the Store Manager in coaching a store team, delivering exceptional customer experiences, and achieving sales and service goals.

You will help recruit, hire, and train staff, schedule effectively, and lead by example in a fast-paced environment. This role emphasizes inclusive leadership, operational excellence, and strong communication.

Qualifikationen

• Minimum of 2 years of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Aufgaben

• Partner with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations.
• Support the Store Manager efforts to set clear performance expectations and ensure the store team is trained in sales, customer service, and operations to meet company standard.
• Model company values and lead by example as an active coach.
• Communicate priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
• Assist in recruiting store staff and embracing diversity by contributing to an inclusive store environment.
• Support the Store Manager in the achievement of store business plans, including sales, customer service and operational goals.
• Assist in developing game plans and following up on execution to maximize sales and drive consistent performance results.
• Partner with Store Manager to present opportunities with fact-based information and recommendations while leveraging data to make the right decisions.
• Participate in driving business outreach opportunities and communicate leads to Store Manager, Multi-Unit Manager and Business Outreach team.
• Identify performance opportunities and assist in development of a plan to address and manage issues effectively.
• Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage.
• Assist with training store staff on all internal operational functions.
• Stays informed on corporate communication, directives, initiatives, and policies and procedures.
• Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding.
• Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Supports a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Assists in creating a steady pipeline of external talent through recruitment.
• Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives.

Kenntnisse

Retail experience

Leadership

Communication

Training & development

Tech proficiency

POS systems

Organizational skills

Tools

Microsoft Office

Video conferencing

POS System

Jobbeschreibung

Tailored Brands, Inc. in Tucson, AZ is seeking an Assistant Store Manager to partner with the Store Manager in coaching a store team, delivering exceptional customer experiences, and achieving sales and service goals.

You will help recruit, hire, and train staff, schedule effectively, and lead by example in a fast-paced environment. This role emphasizes inclusive leadership, operational excellence, and strong communication.