Assistant Manager — Credit & Customer Experience Leader

Rent A Center; Decatur (GA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Sundays Off

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Flexible Spending Accounts

Health Savings Accounts

Job summary

Rent-A-Center in Decatur, GA is hiring a Credit Assistant Manager to support customers with access to quality goods and manage accounts with a focus on collections and service. This role emphasizes high-quality customer experiences and a servant's heart in both-store and in-home contexts.

The position requires 1-3 years in retail/customer service, sales, or collections, a high school diploma or equivalent, and a valid driver's license. You will join a team offering weekly pay and strong benefits.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record — You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis.
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes.
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures.
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind.

Skills

Retail experience

Customer service

Collections experience

Education

High school diploma or equivalent

Job description

Rent-A-Center in Decatur, GA is hiring a Credit Assistant Manager to support customers with access to quality goods and manage accounts with a focus on collections and service. This role emphasizes high-quality customer experiences and a servant's heart in both-store and in-home contexts.

The position requires 1-3 years in retail/customer service, sales, or collections, a high school diploma or equivalent, and a valid driver's license. You will join a team offering weekly pay and strong benefits.