Assistant Manager, Café: Lead Team & Guest Experience

United Premium Brands; Carmel (IN); On-site; USD 42,981,000 - 51,577,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Training

Paid Time off

Employee Discounts

Growth Opportunities

Tips

Flexible hours

Job summary

Tropical Smoothie Café, operated by United Premium Brands, is seeking a Café Assistant Manager in Carmel, IN. You will lead a crew of 2–7, uphold brand standards, and drive guest satisfaction through energetic leadership and a focus on hospitality.

The role requires 1+ years in QSR, strong menu knowledge, reliable transportation, and a commitment to growth. Competitive pay, tips, and benefits support a healthy work environment.

Qualifications

• High school degree or equivalent required.
• 1+ years QSR experience preferred.
• Experience in hiring, training, and developing team members.
• Must have reliable transportation.
• Excellent menu and product knowledge.
• Desire to improve self and skill sets.
• Effective verbal and written communication skills.
• Demonstrated ability to drive operational excellence in both front and back of house.
• Ability to lead a crew of 2 to 7 people per shift.

Responsibilities

• Monitors sales growth and cost control of the café against budgeted expectations.
• Maintains and exceeds customer expectations to build brand loyalty.
• Presents a professional image of the café and crew by maintaining sanitation and appearance standards.
• Communicates and stays updated on marketing and promotional materials; executes programs and guidelines.
• Builds café sales by cultivating relationships in the business community and local store marketing.

Skills

Verbal communication

Written communication

Leadership

Team leadership

Customer service

Education

High school degree or equivalent

Job description

Tropical Smoothie Café, operated by United Premium Brands, is seeking a Café Assistant Manager in Carmel, IN. You will lead a crew of 2–7, uphold brand standards, and drive guest satisfaction through energetic leadership and a focus on hospitality.

The role requires 1+ years in QSR, strong menu knowledge, reliable transportation, and a commitment to growth. Competitive pay, tips, and benefits support a healthy work environment.