Tropical Smoothie - Assistant Manager - Carmel, IN

United Premium Brands; Carmel (IN); On-site; USD 42,981,000 - 51,577,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Training

Paid Time off

Employee Discounts

Growth Opportunities

Tips

Flexible hours

Job summary

Tropical Smoothie Café, operated by United Premium Brands, is seeking a Café Assistant Manager in Carmel, IN. You will lead a crew of 2–7, uphold brand standards, and drive guest satisfaction through energetic leadership and a focus on hospitality.

The role requires 1+ years in QSR, strong menu knowledge, reliable transportation, and a commitment to growth. Competitive pay, tips, and benefits support a healthy work environment.

Qualifications

• High school degree or equivalent required.
• 1+ years QSR experience preferred.
• Experience in hiring, training, and developing team members.
• Must have reliable transportation.
• Excellent menu and product knowledge.
• Desire to improve self and skill sets.
• Effective verbal and written communication skills.
• Demonstrated ability to drive operational excellence in both front and back of house.
• Ability to lead a crew of 2 to 7 people per shift.

Responsibilities

• Monitors sales growth and cost control of the café against budgeted expectations.
• Maintains and exceeds customer expectations to build brand loyalty.
• Presents a professional image of the café and crew by maintaining sanitation and appearance standards.
• Communicates and stays updated on marketing and promotional materials; executes programs and guidelines.
• Builds café sales by cultivating relationships in the business community and local store marketing.

Skills

Verbal communication

Written communication

Leadership

Team leadership

Customer service

Education

High school degree or equivalent

Job description

Tropical Smoothie Café - Let's Spread Sunshine and Inspire Better!

Become a part of Tropical Smoothie Café's vibrant organization! At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun!

If you enjoy a lively and fun environment, then Tropical Smoothie Café is the place for you! We're looking for megastars who embrace our belief and live the lifestyle that when you eat better, you feel better. With that fun and outgoing personality, you will welcome new and existing customers to the brand. Be a part of something great and join our team today! As the brand ambassador, the Café Assistant Manager is responsible for developing the crew that serves customers with unparalleled hospitality while aligning with our culture and values of the brand.

Essential Duties and Responsibilities:

• Monitors sales growth and cost control of the café against the budgeted expectation and historical performance to ensure that profit goals are met.
• Maintains and exceeds customer expectations to build brand loyalty.
• Presents a consistent and professional image of the café and crew by maintaining all sanitation and appearance standards.
• Communicates and stays updated on all marketing and promotional materials. Executes marketing and sales programs and following appropriate guidelines.
• Builds café sales by cultivating relationships in the business community and initiating local store marketing campaigns.
• Interacts with Crew Members and customers using "Tropitude" (what makes Tropical Smoothie Café fun and different).
• Prepares ingredients for our food and smoothies.
• Assembles and serves fresh food and smoothies prepared to Tropical Smoothie Cafes standards.
• Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the café.
• Performs any additional tasks necessary to run the café.

Qualifications:

• Education: High school degree or equivalent
• Experience: 1+ years QSR experience preferred
• Experience in hiring, training, and developing team members.
• Must have reliable transportation
• Excellent menu and product knowledge
• Desire to improve self and skill sets
• Effective verbal and written communication skills
• Demonstrated ability to drive operational excellence in both front and back of house.
• Ability to lead a crew of 2 to 7 people per shift.

Physical Requirements:

• Bending, lifting, and carrying up to 30 pounds to perform duties like stocking, refilling ice, or trash removal.
• Continuous standing and walking throughout the duration of each shift
• Participate in all Tropical Smoothie Café training programs

Schedule:

• Ability to meet schedule requirements and is a reliable performer.
• Ability to work up to a 45-hour work week

Compensation and Benefits:

• Pay $15.00 - $18.00 per hour
• Additions Tips
• Competitive pay with the opportunity to earn up to $5 in tips.
• Medical |Dental | Vision insurance after 60 Days
• Paid Training
• Paid Time off
• Work-life balance with flexible hours
• Healthy Environment with no grease or fryers, just natural clean ingredients.
• Employee Discounts
• Growth Opportunities!

United Premium Brands - Tropical Smoothie Café provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender or expression, or any other characteristics protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.