Assistant Manager- Burger King

Onvo; Pennsylvania; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Manager to join their team. In this pivotal role, you will provide exceptional customer service while supporting daily operations and sales goals. Your leadership will inspire a team dedicated to maintaining high standards of food safety and cleanliness. This is a fantastic opportunity for someone with a passion for the restaurant industry, eager to make a significant impact in a vibrant environment. Join a company that values teamwork and customer satisfaction, and help create a fun and energized atmosphere for both staff and customers.

Qualifications

• Experience in restaurant management or a similar role.
• Strong leadership skills and ability to motivate a team.

Responsibilities

• Ensure high standards of customer service and satisfaction.
• Assist in hiring, training, and developing restaurant staff.
• Maintain inventory and ensure compliance with health standards.

Skills

Customer Service

Inventory Control

Team Leadership

Sales Generation

Food Safety Compliance

Education

High School Diploma

Associate's Degree in Business Management

Job description

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Job Summary

Assistant Manager (AM), Restaurants is responsible for providing exceptional service to our customers with an entrepreneurial, sales-driven spirit for the company. A key priority includes assisting the GM in the daily operation of the restaurant. Under the direction of the GM, this position will also be responsible for maintaining inventories, cash control, restaurant appearance, and completing daily paperwork. Candidates should be able to strategically recruit, train, and develop a productive store team whose primary focus is promoting our brand while offering exceptional customer service. The AM should inspire and encourage teamwork towards achieving sales goals, upholding daily operations, and creating a fun and energized environment.

Key Responsibilities

• Customer Service: Ensure a pleasant shopping experience, respond to complaints, and solicit feedback. Coach team for high service standards.
• Clean, Safe and Secure: Maintain inspection-ready facilities, comply with health and safety standards, and recognize hazards.
• Food Safety and Planning: Enforce sanitary practices, ensure compliance with laws, and maintain high food quality.
• Hiring and Training: Assist in hiring, ensure staff are well-trained to meet standards.
• Inventory Control: Maintain inventories, organize storage, and report variances.
• Sales Generation: Support in meeting sales goals, set individual targets, and execute marketing activities.
• Labor Controls: Assist with scheduling and daily assignments.
• Cash Controls: Ensure proper cash handling, credit processing, and report shortages.

Operations

• Maintain compliance with brand standards.
• Ensure a safe, clean work environment.
• Pass all internal and brand inspections.
• Provide superior customer service.
• Analyze results and implement action plans.

Disclaimer: The list of responsibilities is illustrative and not exhaustive. Management reserves the right to revise the job description as needed.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Retail