Burger King Restaurant Assistant Manager

Workforgps; Lititz (Lancaster County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dedicated Restaurant Assistant Manager to join their vibrant team. This role is pivotal in supporting the Restaurant General Manager to foster a culture of service excellence and team development. The ideal candidate will thrive in a fast-paced environment, ensuring outstanding guest satisfaction while managing daily operations. With a focus on training and coaching, you will help build a strong team dedicated to delivering top-notch service. If you are passionate about the restaurant industry and eager to make a difference, this opportunity is perfect for you.

Benefits

Performance-based bonus program

Health & Life Benefits

Paid Time Off

Employee Rewards & Recognition

Structured training and career development

Qualifications

• 1-3 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills and ability to perform under pressure.

Responsibilities

• Ensure outstanding service and guest satisfaction.
• Train and coach team members to maintain operational standards.
• Manage food and labor variances, taking corrective actions as needed.

Skills

Customer Service Skills

Supervisory Experience

Problem-Solving Skills

Ability to Work Under Pressure

Education

High School Diploma

ServSafe Certification

Tools

GPS Hospitality Systems

Job description

Burger King Restaurant Assistant Manager

Join us to apply for the Burger King Restaurant Assistant Manager role at GPS Hospitality.

We are seeking Restaurant Assistant Managers (RAM) to join our team. Our restaurants are staffed with amazing people, and we are looking to expand our team. The RAM supports the Restaurant General Manager in developing a dedicated team, delivering excellent guest experiences, and achieving top-line sales. This is accomplished through effective management, teaching restaurant systems, and fostering team development and service excellence. RAMs are bonus-eligible based on operational and financial performance.

Job Responsibilities

• Ensure outstanding service and guest satisfaction
• Train and coach team members
• Utilize GPS Hospitality Systems for daily restaurant operations
• Implement controls, including cash and inventory management
• Set and meet goals for service, operations, and financial results
• Maintain operational standards such as food safety, cleanliness, and speed of service
• Manage food and labor variances, taking corrective actions as needed
• Maintain a safe and clean work environment
• Work all required shifts
• Demonstrate proficiency in restaurant operations and set a positive example
• Provide feedback and coaching to staff
• Apply problem-solving skills
• Follow all legal, safety, and operational policies, including accounting controls
• Perform other duties as assigned by the Restaurant General Manager

Physical Requirements

• Ability to bend, squat, twist, pull, and reach
• Work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Job Requirements

• 1-3 years of supervisory experience in restaurant or retail
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting
• Reliable vehicle and valid driver’s license
• Minimum age of 18 and authorized to work in the US
• ServSafe certification preferred

Benefits

We offer a positive work environment with supportive team and benefits including:

• Performance-based bonus program
• Regular performance reviews
• Health & Life Benefits
• HSA program
• Paid Time Off
• Employee Rewards & Recognition
• Structured training and career development

EEO Statement

GPS Hospitality is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, veteran status, marital status, or other protected characteristics.

Accommodation Notice

We will provide reasonable accommodations for qualified applicants with disabilities during the hiring process. Please contact Human Resources at 770-738-8779 if needed.