Assistant Manager- Burger King

Onvo; Pennsylvania; On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Manager to lead a vibrant restaurant team. This role focuses on delivering exceptional customer service while supporting the General Manager in daily operations. Key responsibilities include maintaining inventory, ensuring food safety, and fostering a fun work environment. If you are passionate about driving sales and developing a motivated team, this opportunity is perfect for you. Join a company that values teamwork and customer satisfaction, and take the next step in your career!

Qualifications

• Experience in customer service and team management is essential.
• Strong ability to maintain inventory and cash controls.

Responsibilities

• Ensure high customer service standards and a pleasant shopping experience.
• Assist in recruiting and training staff to meet operational standards.

Skills

Customer Service

Team Leadership

Inventory Management

Sales Generation

Food Safety Compliance

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

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Job Summary

Assistant Manager (AM), Restaurants is responsible for providing exceptional service to our customers with an entrepreneurial, sales-driven spirit for the company. A key priority includes assisting the GM in the daily operation of the restaurant. Under the direction of the GM, this position will also be responsible for maintaining inventories, cash control, restaurant appearance, and completing daily paperwork. Candidates should be able to strategically recruit, train, and develop a productive store team whose primary focus is promoting our brand while offering exceptional customer service. The AM should inspire and encourage teamwork towards successfully achieving sales goals, upholding daily operations, and most importantly, creating a fun and energized environment!

Key Responsibilities

• Customer Service: Ensures a pleasant shopping experience, responds to complaints, and coaches team to maintain high service standards.
• Clean, Safe, and Secure: Maintains a facility that is inspection-ready, complies with health standards, and follows safety protocols.
• Food Safety and Planning: Enforces sanitary practices, ensures compliance with laws, and maintains high-quality food preparation and service.
• Hiring and Training: Assists in recruiting and training staff to meet operational standards.
• Inventory Control: Maintains inventories, reports variances, and ensures storage is organized and labeled.
• Sales Generation: Supports sales goals through setting targets, contests, promotions, and marketing activities.
• Labor Controls: Assists with scheduling to ensure proper staffing based on sales.
• Cash Controls: Ensures proper cash handling, credit processing, and safety procedures.

Operational Standards

• Maintain compliance with all brand standards.
• Ensure a safe, clean work environment.
• Pass all internal training and audits.
• Ensure inspections meet or exceed standards.
• Provide superior customer service.
• Analyze results, identify opportunities, and implement action plans.

Disclaimer: The list of requirements, duties, and responsibilities is illustrative but not exhaustive. Management reserves the right to revise the job description and assign additional tasks as needed.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Retail