ASSISTANT MANAGER (Austin, TX)

R & K Interests, Inc.; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

R & K Interests, Inc. in Austin, TX is seeking an Assistant Manager for a multi-family community. This full-time role supports the Property Manager with leasing, resident relations, marketing, budgeting, and office operations.

You will manage on-site staff, coordinate with the maintenance team, greet prospective residents, process applications, and maintain accurate records. The position offers a collaborative environment, growth opportunities, and a strong benefits package.

Qualifications

• Experience in property management or assistant manager roles is preferred.
• Ability to supervise on-site staff and coordinate with vendors and residents.
• Strong organizational and multitasking skills are essential.

Responsibilities

• Oversee on-site staff and resident relations to ensure service quality.
• Assist the Property Manager in leasing, marketing, budgeting, and daily operations.
• Process applications, renewals, notices, and resident communications in a timely manner.
• Maintain accurate resident records and daily financial reports (rents, deposits, applications).
• Ensure the leasing office and property areas present a welcoming image and are clean and safe.

Skills

Leasing

Resident relations

Team leadership

Communication

Customer service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ASSISTANT MANAGER (Austin, TX)

Full Time Austin, TX, US

Growing property management company is seeking an Assistant Manager for a multi-family community in Austin, Texas. If you thrive in a team environment and enjoy change and challenges, this is an excellent opportunity to make an impact. You will benefit from strong leadership support, growth opportunities, strong benefits offering, and a fun, collaborative work environment.

SUMMARY:This position is responsible for assisting the Property Manager with day to day operations of assigned property.

DUTIES AND RESPONSIBILITIES:

• Provides oversight of on-site staff, retention of clients.
• Assists the Property Manager in the initiation and management of all core business processes, including leasing, resident relations, marketing, maintenance, budgeting, accounts receivable, accounts payable, vendor relations, selection and recruitment, and team member development.
• Utilizes Company leasing expectations and procedures to warmly greet prospective residents, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up.
• Answers incoming phone calls professionally and handle accordingly, whether the caller is a prospective resident, a resident, an internal Company team member or a vendor.
• Takes resident service requests in a complete and accurate manner, route them to maintenance for prompt processing and conduct follow-up with residents.
• Ensures the leasing office, club room, models, and vacant apartments are clean and present a warm-welcoming image of the property.
• Cleans, vacuums, and dusts when needed.
• Performs physically inspects the property when on grounds, pick up litter and report any service needs to the maintenance team.
• Completes all lease applications and participates in the verification of applications.
• Notifies prospective residents of results.
• Completes all lease paperwork including related addendums.
• Accepts rents and deposits from residents and prospective residents. .
• Maintains accurate resident records in accordance with Company policy.
• Updates on a daily basis all rents, deposits and applications fees received from residents.
• Updates daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Issues appropriate notices such as late payment, eviction notices, returned check memos.
• Minimizes delinquency through consistent follow-through on collection activities, including phone calls, notices and personal visits.
• Organizes and files all applicable reports, leases, and paperwork.
• Maintains an awareness of property performance goals and progress toward those goals, including occupancy, leasing, and closing ratios.
• Deposits all receipts prior to bank closing each day.
• Assists in the management of the purchase order process.
• Must have reliable transportation for company errands, bank deposits and marketing.
• Maintains accurate resident records.
• Ensures resident ledgers, bank deposit slips and property financial reports are error free.
• Focuses on the completion of tasks and activities.
• Identifies potential problems and suggest solutions.
• Seeks out and utilize available resources, including other Company team members, training manuals and guides.