Assistant Community Manager (Lease-Up)

AOG Living; Texas; On-site; USD 45,000 - 65,000; Full time

Job summary

Allied Orion Group’s Seabrook Square community in Austin, TX is seeking an experienced Assistant Community Manager to support the Property Manager in daily operations, leasing, marketing, and resident relations.

The role supervises onsite staff in the manager's absence, handles payments and delinquencies, and ensures compliance with Fair Housing, OSHA, EEOC, and local laws while delivering strong customer service to residents and vendors.

Qualifications

• High school diploma or equivalent; college degree preferred.
• 1 year of experience in multi-family property management.
• NALP, COS, TCS, HQS, UPCS, and LIHTC training preferred.

Responsibilities

• Manage leasing activities for multi-family properties.
• Assist with property marketing and resident relations.
• Oversee onsite staff in Community Manager's absence.
• Process payments and track delinquencies per policy.
• Ensure compliance with Fair Housing, OSHA, EEOC, and local laws.

Skills

Leasing

Marketing

Resident relations

Supervisory

Customer service

Microsoft Office

Fair Housing Knowledge

Accounting basics

Communication

Education

High school diploma or equivalent

College degree preferred

Tools

Property management software

Accounting software

Job description

Job Description

Job Details

Level

Experienced

Job Location

Seabrook Square - Austin, TX

Job Category

Sales/Leasing

Description

Summary:

The Assistant Community manager serves as the strength and support of the property by assisting the Community Manager in administering and supervising the overall management of the property. The role of the Assistant Community Manager will include all functions related to multi-family property leasing, all functions related to multi-family property marketing, and all functions related to multi-family resident relations

JOB SUMMARY

REPORTS TO: Community Manager, Regional Property Supervisor and/or Regional Vice President

SUPERVISES: Entire onsite staff during Community Manager's absence.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use the approved lease and credit reporting application.
• Process payments in accordance with company policy.
• Track late payments, apply late charges in accordance with company policy.
• Send out late notices and inform Property Manager in accordance with company policy.
• Handle NSF/returned checks in accordance with company policy.
• Follow-up on delinquencies and make all collections by the established close-out date. Process all evictions and proceed through the judicial system in accordance with company policy.
• Complete final account statements in accordance with company policy.
• Send all collection files to appropriate agency within thirty (30) days of move out.
• Assume Property Manager's duties/authority in absence of immediate supervisor in accordance with company and property guidelines.
• All functions related to multi-family Property Leasing
• All functions related to multi-family Property Marketing
• All functions related to multi-family Resident Relations
• Other duties as assigned

Qualifications

REQUIRED EDUCATION AND TRAINING

DEGREES AND DIPLOMAS

• High school diploma or equivalent required; college degree preferred.
• Knowledge and one (1) year of experience in multi-family property management.

TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS

• National Apartment Leasing Professional (NALP) preferred.
• Certified Occupancy Specialist (COS) preferred.
• Tax Credit Specialist (TCS) preferred.
• Housing Quality Standards (HQS) preferred.
• Uniform Physical Condition Standards (UPCS) preferred.
• LIHTC training preferred.

KNOWLEDGE, SKILLS AND ABILITIES.

• Multi-family leasing, accounting, marketing and customer service background or a combination of accounting skills/education with customer service experience.
• Supervisory skills sufficient to manage team members in the Community Manager's absence.
• Must be able to read, write and communicate effectively.
• Ability to interact professionally with residents, vendors, contractors and clients.
• Mathematical skills are required.
• Proficiency in using office equipment, property management software(s), as well as Microsoft Office.
• Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.

Allied Orion Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.