Assistant Manager - Affordable Housing

Guardian Real Estate Services LLC

Portland, Northern (OR, KY)

Hybrid

USD 34,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Medical/Vision/Prescription Insurance

Dental Insurance

Medical/Dependent Care FSA

Life/AD&D Insurance

Employer-matched 401-K

10 days of Vacation Time per year

1 hour of Sick Time for every 30 hours

11 Paid Holidays + 1 Birthday Holiday

Employee Assistance Program

Job summary

Guardian Real Estate Services LLC in Portland, OR is seeking a Full-Time Assistant Manager to support daily property operations at Wy'East Plaza. You will assist the Community Manager with resident paperwork, accounting, reports, and work orders, ensuring compliance with Fair Housing and laws while delivering excellent resident service.

The role requires strong organization, communication, and math skills, plus reliable vehicle access for property duties.

Qualifications

High school diploma or GED.
At least one year of experience working in property management or a similar field.
Excellent attention to detail and organizational skills.
Strong mathematical skills.
Strong customer service skills.
Possess strong technology, internet and general computer use skills and willingness to learn new programs as needed.
Ability to speak, read and write in English.
Ability to communicate effectively and in a timely manner, both verbally and in writing.
Ability to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.
Preferred: At least one year of experience working in affordable property management, strongly preferred.
If applicable, own or have access to a reliable and properly insured vehicle for business transportation and maintain a valid driver’s license.

Responsibilities

Always represent Guardian in a positive and professional manner.
Support Community Manager's efforts to assure that the company’s efforts fully meet and exceed property management obligations.
Work in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc.).
Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian’s policies on accounts receivable.
Ensure that your work follows the affordable program requirements applicable to the property.
Complete resident income certifications and recertifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
Complete move-in/move-out paperwork with residents.
Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
Under the direction of the Community Manager, coordinate and administer the day-to-day leasing activities such as touring potential residents, completing guest cards, maintaining and updating the property’s wait list, following-up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases.
Identify leasing prospects and occasionally respond to routine leasing inquiries.
Purchase goods/services/supplies as directed by the Community Manager and input invoices for into the property management system (Yardi Voyager).
Work with Community Manager and Maintenance staff to coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
Follow confidentiality guidelines for all resident, property, owner, and Guardian information at all times.
Accurately record time worked, adhere to time keeping guidelines daily.
Liaison with corporate departments to provide a team approach to the management of the property.
Establish and maintain collaborative working relationships between departments and with coworkers.
Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
Other duties as assigned by the Community Manager or Regional Property Manager.