Assistant Manager - 5557

Guardian Real Estate Services LLC; Portland (OR); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Medical/Vision/Prescription Insurance

Dental Insurance

Employer-matched 401-K

Vacation Time

Sick Time

Paid Holidays

Employee Assistance Program

Job summary

Guardian Real Estate Services LLC is seeking a Full-Time Assistant Manager for St. Francis Park in Portland, OR. This role involves assisting the Community Manager in daily operations, resident paperwork, and property accounting.

The ideal candidate must have at least one year of property management experience and possess excellent customer service and organizational skills. The position offers a comprehensive benefits package including medical insurance and paid holidays.

Qualifications

• At least one (1) year of experience working in property management or a similar field.
• Ability to communicate effectively, both verbally and in writing.
• Preferred: At least one (1) year of experience working in affordable property management.

Responsibilities

• Assist the Community Manager with daily property operations.
• Coordinate with staff to provide outstanding customer service.
• Ensure compliance with Fair Housing and Landlord Tenant Laws.

Skills

Attention to detail

Organizational skills

Mathematical skills

Customer service skills

Technology proficiency

Effective communication

Education

High school diploma or GED

Tools

Yardi Voyager

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time - St Francis Park, Portland, OR, US

Position

Guardian has an opportunity for a Full-Time Assistant Manager to join our team at St. Francis Park! St. Francis Park is a 106-unit affordable (LIHTC) apartment community in Portland, OR.

An Assistant Manager’s primary role is to assist the Community Manager with day-to-day operation of the property, administration of resident paperwork, completion of property accounting, reports, and work orders. The Assistant Manager also supports the Community Manager in enforcing Guardian Management policies and procedures and adheres to Fair Housing and Landlord Tenant Laws. Responsibilities include coordinating with other property staff and vendors to provide outstanding customer service to residents, maintaining excellent curb appeal, ensuring proactive property maintenance, safeguarding the financial health of the property, confirming compliance with all government and property program requirements, and completing all required paperwork and reports on time.

Schedule

40 hours per week; Monday - Friday, 8:00am - 5:00pm.

Compensation

$24.00 / hr + bonus potential!

Benefits

Medical/Vision/Prescription Insurance, Dental Insurance, Medical/Dependent Care FSA, Life/AD&D Insurance, Employer-matched 401-K, 10 days Vacation Time per year, 1 hour Sick Time for every 30 hours worked, 11 Paid Holidays + 1 Birthday Holiday + 1 Flex Holiday, Employee Assistance Program.

Qualifications

• High school diploma or GED.
• At least one (1) year of experience working in property management or a similar field.
• Excellent attention to detail and organizational skills.
• Strong mathematical skills.
• Strong customer service skills.
• Proficient technology, internet, and general computer use skills, and willingness to learn new programs as needed.
• Ability to speak, read and write in English.
• Ability to communicate effectively and in a timely manner, both verbally and in writing.
• Ability to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.
• Preferred: At least one (1) year of experience working in affordable property management, strongly preferred.
• When applicable, own or have access to a reliable and properly insured vehicle for business transportation, and maintain a valid driver's license.

Essential Functions

• Always represent Guardian in a positive and professional manner.
• Support the Community Manager’s efforts to ensure the company’s efforts fully meet and exceed property management obligations.
• Work in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc.).
• Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian’s policies on accounts receivable.
• Ensure work follows the affordable program requirements applicable to the property.
• Complete resident income certifications and recertifications in a timely and accurate manner to maintain compliance with program funding and regulatory agency requirements.
• Complete move-in/move-out paperwork with residents.
• Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
• Under the direction of the Community Manager, coordinate and administer day‑to‑day leasing activities such as touring potential residents, completing guest cards, maintaining and updating the property’s wait list, following up with applicants, reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, and updating property traffic information in reports and property management databases.
• Identify leasing prospects and occasionally respond to routine leasing inquiries.
• Purchase goods/services/supplies as directed by the Community Manager and input invoices into the property management system (Yardi Voyager).
• Work with the Community Manager and Maintenance staff to coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
• Follow confidentiality guidelines for all resident, property owner, and Guardian information at all times.
• Accurately record time worked, adhere to time‑keeping guidelines daily.
• Liaison with corporate departments to provide a team approach to the management of the property.
• Establish and maintain collaborative working relationships between departments and coworkers.
• Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
• Other duties as assigned by the Community Manager or Regional Property Manager.

Equal Opportunity Employer

This institution is an equal opportunity provider and employer.