Assistant Manager(05594) - 1004 Western Blvd.

SmartRecruiters, Inc.

Tarboro (NC)

On-site

USD 32,000 - 45,000

Full time

12 hours ago
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Job summary

Domino's in Tarboro, NC is seeking an Assistant Manager (05594) to lead a team of delivery drivers and CSRs, maintain staffing levels, and oversee opening and closing duties. The role emphasizes fast, accurate order fulfillment, strong customer service, and adherence to brand standards.

The assistant manager will handle end-of-day deposits, nightly inventory, and ensure the store is ready for orders at opening. Strong communication and teamwork are essential to deliver exceptional service.

Qualifications

  • Experience leading delivery drivers and CSRs to ensure orders are expedited quickly and correctly.
  • Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer.
  • Ability to speak and write clearly and use a computer-based order entry system.

Responsibilities

  • Lead a team of delivery drivers and CSR’s to ensure orders are expedited quickly and correctly.
  • Maintain staffing levels to mirror business needs at any point of the day.
  • Open and close procedures: banking deposits, inventory counts, and ensuring store readiness.

Skills

Team leadership
Customer service
Cash handling
Dispute resolution

Job description

Assistant Manager(05594) - 1004 Western Blvd.
  • Full-time
  • Job Category Org: Store Assistant Manager
  • Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
  • Maintain staffing levels that mirror the needs of business at any point of the day
  • When closing, responsible for end of the night bank deposits
  • When closing, responsible for doing a nightly product inventory count
  • When opening, ensure the store is set up properly and ready to receive orders upon time of open
  • Foster and project a sense of urgency with each and every order
  • Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
  • Collect money and signed credit card receipts from delivery drivers at the end of their shift
  • Ensure vehicles used for delivery pass inspection, both mechanically and visually
  • Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
  • Uphold Dominos standards of grooming, uniform, and appearance
  • Promote pizza products, specials, and promotions
  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
  • Provide quality customer service to internal and external customers both over the phone and in person
  • Ability to speak and write clearly and comprehension of using a computer based order entry system
  • Contribute to and promote an atmosphere of teamwork, energy, and fun

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