Assistant Manager(08947) - 8551 Hwy 56 West

SmartRecruiters, Inc.; Louisburg (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Domino's in Louisburg, NC is seeking an Assistant Manager to lead a team of delivery drivers and CSRs, ensuring orders are expedited accurately and on time.

You'll manage staffing, opening/closing procedures, inventory, and customer service, upholding Domino's standards of grooming and presentation while promoting menu items and promotions to drive sales.

Qualifications

• Lead a team of delivery drivers and CSRs to ensure orders are expedited quickly and correctly.
• Maintain staffing levels that mirror the needs of business at any point of the day.
• When closing, responsible for end of the night bank deposits.
• When closing, responsible for doing a nightly product inventory count.
• When opening, ensure the store is set up properly and ready to receive orders upon time.
• Foster and project a sense of urgency with each and every order.
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer.
• Collect money and signed credit card receipts from delivery drivers at the end of their shift.
• Ensure vehicles used for delivery pass inspection, both mechanically and visually.
• Assist with routing delivery drivers to maximize service to customers while maintaining Domino's standards of orders delivered on time.
• Uphold Domino's standards of grooming, uniform, and appearance.
• Promote pizza products, specials, and promotions.
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout.
• Provide quality customer service to internal and external customers both over the phone and in person.
• Ability to speak and write clearly and comprehension of using a computer based order entry system.
• Contribute to and promote an atmosphere of teamwork, energy, and fun.

Responsibilities

• Lead a team of delivery drivers and CSRs to ensure orders are expedited quickly and correctly.
• Maintain staffing levels that mirror the needs of business at any point of the day.
• When closing, responsible for end of the night bank deposits.
• When closing, responsible for doing a nightly product inventory count.
• When opening, ensure the store is set up properly and ready to receive orders upon time.
• Foster and project a sense of urgency with each and every order.
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer.
• Collect money and signed credit card receipts from delivery drivers at the end of their shift.
• Ensure vehicles used for delivery pass inspection, both mechanically and visually.
• Assist with routing delivery drivers to maximize service to customers while maintaining Domino's standards of orders delivered on time.
• Uphold Domino's standards of grooming, uniform, and appearance.
• Promote pizza products, specials, and promotions.
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout.
• Provide quality customer service to internal and external customers both over the phone and in person.
• Ability to speak and write clearly and comprehension of using a computer based order entry system.
• Contribute to and promote an atmosphere of teamwork, energy, and fun.

Job description

Assistant Manager(08947) - 8551 Hwy 56 West

• Full-time
• Job Category Org: Store Assistant Manager
• Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
• Maintain staffing levels that mirror the needs of business at any point of the day
• When closing, responsible for end of the night bank deposits
• When closing, responsible for doing a nightly product inventory count
• When opening, ensure the store is set up properly and ready to receive orders upon time of open
• Foster and project a sense of urgency with each and every order
• Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
• Collect money and signed credit card receipts from delivery drivers at the end of their shift
• Ensure vehicles used for delivery pass inspection, both mechanically and visually
• Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
• Uphold Dominos standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehension of using a computer based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun