Assistant Manager

Tharp Consulting; Waseca (MN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly pay

career growth opportunities

educational assistance

health benefits

employee assistance programs

uniforms

discounts

401(k) matching

Job summary

Tharp Consulting in Minnesota seeks an Assistant Service Center Manager to support the Service Center Manager by leading daily operations, supervising hourly staff, and ensuring fast, friendly service. You will perform oil changes and vehicle maintenance, educate guests, and help build a high-performance team.

You will manage staff schedules, assist with inventory, maintain safety standards, and uphold cleanliness and security.

Qualifications

• Must have at least 1 year of supervisory experience in retail or service environments.
• Strong customer service skills and ability to work in a fast-paced setting.
• High school diploma or equivalent; proficient with KPI data and scheduling.

Responsibilities

• Perform vehicle maintenance and educate guests on services
• Supervise daily operations and train team members
• Build customer loyalty through excellent service
• Develop staff schedules and assist with inventory
• Ensure safety, cleanliness, and security standards

Skills

Customer service

KPI data

Schedule flexibility

Education

High school diploma or equivalent

Job description

Role Overview:

As an Assistant Service Center Manager, you will support the Service Center Manager by leading daily operations, supervising and training hourly staff, and ensuring excellent customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests, managing staff schedules, assisting with inventory, and maintaining safety standards. You will help build a high-performance team to deliver a trusted, quick, and easy service experience, fostering customer loyalty.

Qualifications & Skills:

Candidates should have at least 1 year of supervisory experience, preferably in retail or service environments, with strong customer service skills and the ability to work in a fast-paced setting. Proficiency in using KPI data, schedule flexibility, and high school diploma or equivalent are required. Physical ability to stand for extended periods, lift up to 50 pounds, and work in non-climate-controlled environments is necessary.

Key Duties

• Perform vehicle maintenance and educate guests on services


• Supervise daily operations and train team members


• Build customer loyalty through excellent service


• Develop staff schedules and assist with inventory


• Ensure safety, cleanliness, and security standards

Benefits:

• Competitive hourly pay


• career growth opportunities


• educational assistance


• health benefits


• employee assistance programs


• uniforms


• discounts


• 401(k) matching