Assistant Manager

Tedeschi Food Shops; Waltham (MA); On-site; USD 20,664 - 27,552; Part time

Job summary

A family-owned convenience store chain in Massachusetts is looking for an acting General Manager to support daily operations. Responsibilities include managing store routines, handling customer inquiries, and assisting with staff training. Candidates must have a high school diploma and at least three months of retail experience. Flexibility in scheduling is a must, as you will work days, nights, weekends, and holidays. Join a team that values customer service and community engagement.

Qualifications

• Three months or more in retail experience is required.
• Flexible to work day/night, weekends, and holidays is necessary.
• Must be prepared to perform all managerial duties.

Responsibilities

• Open, operate and close the store.
• Assist in all sale signage on a weekly basis.
• Handle customer complaints and inquiries.
• Assist the General Manager with weekly store scheduling.

Skills

Strong verbal and written communication skills

Strong organizational skills

Problem solving ability

Education

High school diploma or equivalent

Job description

Tedeschi Food Shops has been proudly serving our customers in Massachusetts, New Hampshire, Rhode Island and Connecticut every year since 1923.

Mission We provide you with the most convenient, highest quality products in friendly, clean stores!

Company Overview Tedeschi Food Shops, Inc. is one of New England's most trusted family‑owned and operated convenience store chains. We operate 193 convenience store locations throughout Massachusetts, New Hampshire, Rhode Island, and Connecticut.

Job Description

Serves as acting General Manager in the GM’s absence, fully prepared to perform all managerial duties within the allowed time frame. Maintains daily store routines and operates as a team player within the management team.

Specific Responsibilities:

• Open, operate and close the store.
• Assist in all sale signage on a weekly basis.
• Handle ordering, merchandising, and store appearance, including stocking and cleaning.
• Answer customer complaints and inquiries.
• Assist and supervise shift changes.
• Assist with checking in vendors.
• Work to prevent cash shortages and inventory losses.
• Assist the General Manager with weekly store scheduling and setting shift duties.
• Provide new hire orientation and training.
• Monitor and address employee relations, handling issues and concerns as needed.

Qualifications

Job Hours: Hourly Position. Schedule will vary. Candidates must be flexible to work day/night, weekends, and holidays.

Minimum Education: High school diploma or equivalent.

Minimum Experience: Three months or more in retail.

Communication Skills: Strong verbal and written communication skills required. As an assistant manager, there will be daily interaction with customers and management.

Organizational Responsibilities: Must possess strong organizational skills for setting priorities and completing tasks.

Problem Solving: Must possess the ability to solve problems effectively and in a timely manner.

Job Environment: While performing the duties of this job, the employee is regularly required to stand, reach, and lift. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.

Additional Information

The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.