Assistant Deli Manager

Tedeschi Food Shops; Hanover (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

A local convenience store chain in Massachusetts is seeking an Assistant Foodservice Manager to support the Foodservice Manager. Responsibilities include managing food service operations, supervising employees, and handling customer inquiries. Candidates should have a High School Diploma and 3-6 months of related experience, with strong skills in communication and problem-solving. The role requires the ability to lift up to 50 pounds and manage a fast-paced environment within the store.

Qualifications

• Strong time management skills and ability to set priorities.
• Ability to read and interpret safety rules and procedure manuals.
• Operational knowledge for training and product safety.

Responsibilities

• Manage Foodservice department in absence of the Foodservice Manager.
• Assign employees to duties to achieve customer service levels.
• Order merchandise and ensure compliance with procedures.

Skills

Mathematical skills

Communication skills

Organizational skills

Problem-solving skills

Education

High School Diploma or equivalent

Job description

If interested in this position please apply at www.tedeschifoodshops.com

Tedeschi Food Shops has been proudly serving our customers in Massachusetts, New Hampshire, Rhode Island, and Connecticut every year since 1923.

Mission We provide you with the most convenient, highest quality products in friendly, clean stores!

Company Overview Tedeschi Food Shops, Inc. is one of New England's most trusted family‑owned and operated convenience store chains. We operate 193 convenience store locations throughout Massachusetts, New Hampshire, Rhode Island, and Connecticut.

Description Expect fresh.

Job Description

Manages the Foodservice department by assisting and/or replacing the Foodservice Manager in his/her absence. Will be engaged in selling specific, related, or general lines of merchandise by performing the following duties personally or through subordinate employees.

Job Hours: Normal operating hours.

Specific Responsibilities:

• Assigns employees to specific duties to allow for optimum service levels for customer service.
• Supervises as well as assists employees engaged in sales work, ensures that all portion control, weight amounts, and recipes are accurately followed.
• Supervises as well as assists employees engaged in product preparation, cleaning and sanitation work.
• Responsible for ordering merchandise and verifies that all rotational procedures are followed for all perishable product received.
• Ensures compliance of established security, sales, and recordkeeping procedures and practices.
• Answers customers' complaints or inquiries.

Qualifications

Minimum Education: High School Diploma or equivalent

Minimum Experience: Three to six months’ related experience and/or training.

Mathematical Skills: Ability to calculate figures and amounts such as proportions, percentages, and volume.

Communication Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to customers and employees.

Organizational Responsibilities: Must possess strong time management skills, setting priorities and completing tasks.

Decision Making: Possess adequate operational knowledge to make store level decisions with regards to training and product safety.

Problem Solving: Must possess ability to recognize problems and solve them in a timely manner.

Supervisory Responsibilities: In the absence of the Foodservice Manager the Assistant Foodservice Manager is responsible for the overall direction, coordination, and evaluation of the Food Service Department. In the absence of the Foodservice Manager additional responsibilities within the Food Service Department may also include training employees, planning, assigning, and directing work; addressing complaints and resolving problems.

Job Environment: While performing the duties of this job, the employee is frequently exposed to moving mechanical parts of slicer(s). The employee is occasionally exposed to wet and/or humid conditions, extreme cold (in walk‑in freezer), and extreme heat (ovens, grilles). The noise level in the work environment is usually moderate.

Physical Demands: The employee is regularly required to stand, walk, talk or hear, and taste or smell. The employee frequently is required to use hands, to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds.

Additional Information

The above statements are intended to describe the general nature and level of work being performed by the jobholder and are not to be an exhaustive list of all responsibilities, duties and skills required of the jobholder.