Assistant Manager

ZippyApp - Recruitment Marketing; Tuscaloosa (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Fresh Value in Tuscaloosa, AL is seeking an Assistant Manager to support the Store Manager and Co-Manager by supervising staff and handling administrative duties. The role focuses on maintaining smooth daily operations and delivering excellent customer service on the sales floor.

Qualifications include a high school diploma and at least one year of retail management experience, preferably in grocery. Strong communication, organization, and delegation skills are essential.

Qualifications

• High school diploma or equivalent required.
• At least one year of experience in retail management.
• Ability to supervise staff and support store manager.
• Strong customer service and communication skills.

Responsibilities

• Oversee daily store workflow in manager's absence.
• Assist customers and resolve service issues on the sales floor.
• Complete office and paperwork as required.
• Display Ad planner items and ensure products are stocked on the floor.
• Maintain store safety, cleanliness, and appearance.

Skills

Customer service

Managerial skills

Verbal communication

Written communication

Organizational skills

Time management

Delegation

Education

High School Diploma or Equivalent

Job description

The Assistant Manager is responsible for making sure that the daily operations of Fresh Value run smoothly by supporting staff on the sales floor and managing administrative duties to support the Store Manager and Co-Manager.

Supervisory Responsibilities

• Oversee the daily workflow of the store in the store manager’s absence. Assign staff to ensure efficient operations.
• Manages the front-end in the absence of the Front-End Manager.
• Recommends discipline of employees by partnering with their Store Manager as needed and in accordance with policy.

Duties / Responsibilities

• Ensures consistent, efficient, pleasant customer experiences; resolves any customer service issues, complaints, or requests.
• Continually support the management team by completing all assigned office/paperwork.
• Display all Ad planner items and ensure the surveyed product is on the sales floor.
• Maintain safety, cleanliness, and attractiveness of the store.
• Supports the management team, ensuring all front-end products are full and ordered.
• Performs other related duties as required.

Requirements and Responsibilities

Required Skills / Abilities

• Exceptional customer service and managerial skills.
• Excellent verbal and written communication skills.
• Excellent organizational and time-management skills.
• Ability to prioritize tasks and to delegate them when appropriate.

Education and Experience

• High School Diploma or Equivalent.
• At least one year of experience in retail management, preferably in grocery, with increasing levels of responsibility required.

Physical Requirements

• Must be able to lift up to 50 pounds at times.
• Must be able to traverse and access all areas of the supermarket.