Assistant Manager

ZippyApp - Recruitment Marketing; Montgomery (AL); On-site; USD 38,000 - 48,000; Full time

Job summary

The Assistant Manager is responsible for ensuring smooth daily operations of Fresh Value by supporting staff on the sales floor and handling administrative duties to assist the Store Manager and Co-Manager.

Key duties include supervising workflows when the manager is absent, assigning staff, maintaining front-end operations, and upholding store safety and appearance while ensuring all products are available and properly displayed.

Qualifications

• High School Diploma or equivalent.
• At least one year of experience in retail management, preferably in grocery.
• Exceptional customer service and managerial skills.

Responsibilities

• Oversee daily store operations and support the Store Manager and Co-Manager.
• Assign staff to ensure efficient operations and manage the front-end in the absence of the Front-End Manager.
• Support disciplinary actions in partnership with the Store Manager when needed.

Skills

Customer service

Managerial skills

Verbal communication

Written communication

Organization

Time management

Delegation

Education

High School Diploma or equivalent

Job description

The Assistant Manager is responsible for making sure that the daily operations of Fresh Value run smoothly by supporting staff on the sales floor and managing administrative duties to support the Store Manager and Co-Manager.

Supervisory Responsibilities

• · Oversee the daily workflow of the store in the store manager's absence.
• · Assigns staff to ensure efficient operations.
• · Manages the front-end in the absence of the Front-End Manager.
• · Recommends discipline of employees by partnering with their Store Manager as needed and in accordance with policy.

Duties/Responsibilities

• · Ensures consistent, efficient, pleasant customer experiences; resolves any customer service issues, complaints, or requests.
• · Continually support the management team by completing all assigned office/paperwork.
• · Display all Ad planner items and ensure the surveyed product is on the sales floor.
• · Maintain safety, cleanliness, and attractiveness of the store.
• · Supports the management team, ensuring all front-end products are full and ordered.
• · Performs other related duties as required.

Requirements/Responsibilities

Required Skills/Abilities

• · Exceptional customer service and managerial skills.
• · Excellent verbal and written communication skills.
• · Excellent organizational and time-management skills.
• · Ability to prioritize tasks and to delegate them when appropriate.

Education and Experience

• · High School Diploma or Equivalent.
• · At least one year of experience in retail management, preferably in grocery, with increasing levels of responsibility required.

Physical Requirements

• · Must be able to lift up to 50 pounds at times.
• · Must be able to traverse and access all areas of the supermarket.