Co-Manager

ZippyApp - Recruitment Marketing; Pell City (AL); On-site; USD 35,000 - 50,000; Full time

Job summary

ZippyApp - Recruitment Marketing is looking for a Co-Manager in Pell City, Alabama. This role involves supervising business operations, managing the store in the absence of the store manager, and ensuring efficient operations across departments.

The ideal candidate will have at least three years of retail management experience, exceptional customer service skills, and the ability to lead a team. Duties include creating schedules, resolving customer issues, and maintaining store standards.

Qualifications

• 3+ years of retail management experience, preferably in grocery.
• Ability to delegate tasks effectively.
• Lift up to 50 pounds and access all supermarket areas.

Responsibilities

• Supervise store operations in the manager's absence.
• Lead department managers.
• Ensure excellent customer service.

Skills

Exceptional customer service skills

Managerial skills

Excellent verbal communication

Excellent written communication

Organizational skills

Time-management skills

Education

High School Diploma or Equivalent

Job description

The Co-Manager will supervise business operations and perform administrative tasks to support the store manager.

Supervisory Responsibilities

• Oversee the daily workflow of the store in the store manager’s absence and assign staff to ensure efficient operations.
• Manage the workflow of Grocery, Frozen, and Dairy departments daily.
• Lead store department managers in the operations of each individual department.
• Recommend discipline and termination of employees by partnering with the Store Manager as needed and in accordance with policy.

Duties / Responsibilities

• Create schedules assigned by the store manager.
• Ensure consistent, efficient, pleasant customer experiences; resolve any customer service issues, complaints, or requests.
• Continually seek merchandising techniques to maximize sales in the Grocery and Frozen/Dairy departments.
• Display all Ad planner items and ensure the surveyed product is on the sales floor.
• Ensure all assigned orders are completed as scheduled.
• Maintain safety, cleanliness, and attractiveness of the store backroom.
• Be responsible for all inventory numbers for the assigned departments.
• Work in the new items to the department’s shelf and ensure the deleted items are sold or marked down.
• Perform other related duties as required.

Requirements

• Required Skills / Abilities
  Exceptional customer service and managerial skills.
  Excellent verbal and written communication skills.
  Excellent organizational and time‑management skills.
  Ability to prioritize tasks and delegate them when appropriate.
• Education and Experience
  High School Diploma or Equivalent.
  At least three years of experience in retail management, preferably in grocery, with increasing levels of responsibility.
• Physical Requirements
  Must be able to lift up to 50 pounds at times.
  Must be able to traverse and access all areas of the supermarket.