Assistant Manager

Workstream; Shorewood (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

Workstream in Shorewood, Wisconsin, is seeking a motivated Assistant Manager to oversee daily operations and ensure outstanding guest service. Responsibilities include supervising team members, creating schedules, monitoring performance, and coaching staff. Candidates should have a high school diploma and prior experience in a restaurant management role. Strong communication, leadership, and organizational skills are essential for success in this position. Join us to support a positive work environment and contribute to our cafe's excellence.

Qualifications

• Previous experience as a restaurant shift leader or manager is required.
• Must have excellent communication and interpersonal skills.
• Strong leadership and organizational skills are necessary.

Responsibilities

• Supervising team members and creating a schedule.
• Monitoring team performance and ensuring efficiency.
• Reporting issues to management and ensuring compliance.
• Coaching team members and conducting training.
• Opening and closing the cafe and preparing cash deposits.
• Handling guest complaints and team member disputes.
• Ensuring daily catering orders are executed properly.

Skills

Excellent communication skills

Strong leadership skills

Interpersonal skills

Organizational skills

Education

High school diploma/GED

Job description

We are looking for a motivated Assistant Manager to oversee daily operations during designated shifts, supervise team members and ensure that our guests receive outstanding service. The Assistant Managers responsibilities include creating a schedule, delegating tasks, handling cash and reporting any issues to the general manager.

To be successful as an Assistant Manager, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, an Assistant Manager must be able to ensure smooth and efficient workflows.

Responsibilities:

• Supervising team members, assigning duties, and creating a schedule.
• Monitoring team performance and ensuring duties are performed efficiently.
• Reporting any issues that arise during the shift to management.
• Ensuring compliance with company policies, health, and safety standards.
• Coaching team members and on-going training and developing.
• Opening and closing the cafe, line checks, station preparedness and preparing cash deposits.
• Handling guest complaints and team member disputes.
• Ensure daily catering orders are being properly executed.

Requirements:

• High school diploma/GED.
• Previous experience as a restaurant shift leader or manager.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.