Assistant Manager

Red Tail Residential, LLC; Santa Paula (CA); Vor Ort; USD 30.000 - 34.000; Vollzeit

Benefits dieser Stelle

Company-paid employee-only health ins

Vacation and sick time

Company-paid holidays

Life insurance

Employee discounts

Opportunities for career growth and 개발

Zusammenfassung

Red Tail Residential, LLC is seeking an Assistant Property Manager to support daily operations of a multifamily community. You will work closely with the Property Manager to deliver exceptional service, handle leasing, collections, and administrative tasks, and ensure compliant, resident-focused processes.

The role requires strong customer service, leasing experience, and knowledge of Fair Housing laws. Expect a full-time schedule, some weekends, and opportunities for career growth within a

Qualifikationen

• Two years of residential property management experience in the multifamily industry.
• High school diploma or equivalent required; CPM, CAM, RMP, CMCA preferred but not required.
• Proficient with Word, Excel, and Outlook; property management software experience.
• Knowledge of state Fair Housing laws.

Aufgaben

• Provide excellent customer service to residents, prospects, and vendors.
• Show, lease, and move in prospective residents.
• Update unit availability daily and process rental applications promptly.
• Receive, record, and process collections according to company standards.
• Assist with collecting past-due balances from former residents.
• Process maintenance work orders and support maintenance coordination.
• Maintain resident files and documentation.
• Manage calendars for scheduled move-ins and ensure move-in standards.

Kenntnisse

Customer service

Communication

Time management

Organization

Administrative accuracy

Sales and leasing

Leadership

Collections

Fair Housing knowledge

Ausbildung

High school diploma or equivalent

CPM

CAM

RMP

CMCA

Tools

Yardi

Voyager

LRO

Entrata

Resident Check

Jobbeschreibung

Job Title: Assistant Property Manager

Company: Red Tail Residential, LLC

Location: Alma, Santa Paula

Status: Full-Time: $22.00 to $25.00 per hour, commensurate with experience

Supervisor: Community Manager, Multi-Site Community Manager, Area Community Manager, Senior Community Manager, Regional Manager, Regional VP

Benefits

We offer a competitive compensation package including:

• Company-paid employee-only health insurance
• Vacation and sick time
• Company-paid holidays
• Life insurance
• Employee discounts
• Opportunities for career growth and development

Position Summary

The Assistant Property Manager supports daily property operations and works closely with the Property Manager to ensure exceptional customer service, smooth administrative processes, accurate financial records, and a positive living experience for residents. This role combines customer service, leasing, collections, administrative tasks, and compliance with company policies.

Key Responsibilities

• Provide excellent customer service to residents, prospects, and vendors.
• Conduct market surveys and assist with competitive analysis.
• Show, lease, and move in prospective residents.
• Update unit availability daily and process rental applications promptly.
• Receive, record, and process collections according to company standards.
• Assist with collecting past-due balances from former residents.
• Process maintenance work orders and support maintenance coordination.
• Maintain complete and accurate resident files and documentation.
• Manage calendars for scheduled move-ins and ensure apartments meet move-in standards.
• Address and resolve resident concerns; elevate issues to the Community Manager when needed.
• Conduct move‑out inspections and prepare deposit accountings (with Community Manager approval).
• Maintain financial and account records including NSF transactions, concessions, rent increases, and adjustments.
• Provide clerical and phone support as needed.
• Adhere to company policies, procedures, and operational standards.
• Perform additional tasks or duties as assigned by Supervisor.

Physical Demands

• Regularly required to sit, stand, walk, talk, hear, and use hands, arms, legs, and back.
• Occasional climbing may be required.
• Must be able to use close and distance vision, color vision, depth perception, and adjust focus.
• Ability to work at a computer and talk on the phone for extended periods.
• Must be able to detect auditory and visual alarms.
• Ability to work extended/flexible hours, including weekends, as needed.

Attendance & Schedule

• Full‑Time position requiring consistent attendance.
• May require some nights, weekends, and occasional holidays.
• Regular participation in company functions and events is required.

Essential Skills & Competencies

• Strong customer service orientation
• Excellent communication skills
• Ability to handle high‑stress situations effectively
• Time management and strong organizational skills
• Administrative accuracy and attention to detail
• Strong sales and leasing background
• Effective leadership qualities
• Superior collection skills
• Knowledge of state Fair Housing laws

Education

• High school diploma or equivalent required
• CPM, CAM, RMP, or CMCA certifications preferred but not required

Professional Experience

• Minimum of two years of residential property management experience in the multifamily industry

Computer Skills

• Intermediate computer and internet proficiency
• Intermediate knowledge of Microsoft Word, Excel, and Outlook
• Preferred experience with: Yardi, Voyager, LRO, Entrata, Resident Check

Learning and Development

• Commitment to ongoing training and professional growth through company education programs
• Ability to perform intermediate mathematical calculations and use property management software proficiently

Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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