Assistant Manager

Brobston Group; Santa Clara (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Brobston Group in Santa Clara, CA seeks an Assistant Manager to lead the sales floor, drive sales, and partner with the General Manager to optimize store performance.

The role focuses on coaching associates, delivering customer service, maintaining visual standards, and collaborating on budgets and loss prevention. This position emphasizes teamwork and strong communication within a retail environment.

Qualifications

• Strong verbal, written, and interpersonal communication skills.
• Ability to guide and motivate individuals using teamwork and staff development skills.
• Analytical, business, and financial acumen; computer skills including Word, Excel, PowerPoint, and Outlook preferred.

Responsibilities

• Manage sales and profit performance, sales goals, and operating budgets.
• Coach, mentor, recruit, and develop associates while supporting exceptional customer service.
• Maintain a welcoming store environment, execute visual presentation initiatives, and support loss prevention procedures.
• Provide feedback to buying and allocation teams and execute promotional strategies.

Skills

Communication skills

Leadership

Teamwork

Analytical mindset

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Summary

The Assistant Manager helps deliver a memorable customer shopping experience while generating sales and operating profit for the store. This role leads the sales floor, builds client relationships, and partners with the General Manager to support the store team.

Responsibilities

• Manage sales and profit performance, sales goals, and operating budgets.
• Coach, mentor, recruit, and develop associates while supporting exceptional customer service.
• Maintain a welcoming store environment, execute visual presentation initiatives, and support loss prevention procedures.
• Provide feedback to buying and allocation teams and execute promotional strategies.

Requirements

• Relevant work experience preferred.
• Strong verbal, written, and interpersonal communication skills.
• Ability to guide and motivate individuals using teamwork and staff development skills.
• Analytical, business, and financial acumen; computer skills including Word, Excel, PowerPoint, and Outlook preferred.
• Ability to maneuver throughout the store, lift up to 30 pounds, climb a ladder, and stand, move, and walk for multiple hours.