Assistant Manager

EMPIRE WELLNESS LLC; Richmond (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus potential

Job summary

StretchLab is seeking an experienced Assistant/Sales Manager to oversee sales and operations at our Richmond studio. This role is predominantly sales (80-90%) with staff leadership and studio operations making up the remainder.

You will drive membership sales, manage retail revenue, and lead a small team of sales staff and Flexologists. Ideal candidates have 2+ years in fitness or membership sales, strong communication skills, and the ability to work independently with the studio owner.

Qualifications

• 2+ years of fitness sales or membership sales experience preferred.
• Confident in generating most sales and coaching staff to sell.
• Ability to work independently and with the studio owner.
• Manage revenue streams from memberships to retail.
• Excellent communication and interpersonal skills in person, on the phone and via email.
• Adaptable to a fast-changing, diverse environment.
• Attention to detail; professional, punctual and reliable.
• Affinity for fitness and solid writing/grammar skills.
• Strong data management and deadline prioritization.
• Proficient with computers and Studio software.

Responsibilities

• Lead generation through Grass Roots Marketing and networking.
• Active outreach via calls, texts, emails and prospecting.
• Drive membership sales through outside sales and business development.
• Coordinate with vendors; ensure inventory accuracy in retail.
• Train and supervise Sales Representatives and Flexologists.
• Utilize ClubReady CRM reports for payroll/timekeeping.
• Make high-level CS decisions independently.
• Maintain cleanliness and organization of StretchLab studio.
• Enforce StretchLab policies and procedures.
• Ensure forms and literature are stocked and visible.
• Schedule and participate in networking events and studio promotions.
• Strategically manage marketing campaigns to generate leads.
• Handle any other duties as assigned.

Skills

Fitness sales

Lead generation

Communication

Independent work

Revenue management

Prospecting

Administrative skills

Detail oriented

Computer proficiency

Studio software

Tools

ClubReady

CRM tools

Job description

StretchLab is seeking an experienced Assistant/Sales Manager to oversee sales and operations four our StretchLab Studio.

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering

one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their client’s receive a world class stretching session. StretchLab currently has over 350+ locations open worldwide with vast growth.

POSITION

The Assistant/Sales Manager will be responsible for driving studio sales and memberships. This role is comprised of 80-90% sales and 10-20% staff management and studio operations.

REQUIREMENTS

• 2+ years of fitness sales experience or membership sales preferred.
• Confident in generating the majority of sales and training/coaching staff to sell
• Ability to work independently and collaborate with studio owner
• Ability to manage and drive all revenue streams from membership sales to retail
• Excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgment.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.

DUTIES

• Lead generation through Grass Roots Marketing and Networking with business’s
• Active outreach via phone calls/texts/emails and prospecting
• Drive membership sales through outside sales and business development efforts
• Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
• Train & supervise Sales Representatives and Flexologists
• Proficiency in ClubReady (CRM), to include time clock reports, payroll reports, etc.
• Independently make decisions related to high level customer service
• Maintain cleanliness and organization of the StretchLab studio
• Enforce StretchLab policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned

COMPENSATION & BENEFITS

• This position offers competitive base pay; based on experience & performance
• Opportunity to bonus, based on performance