Assistant Manager

Ben & Jerry's Connecticut; Providence (RI); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Free ice cream

Flexible scheduling

Paid leadership training

A clear path to Shop Manager

Job summary

Ben & Jerry's Connecticut is seeking an Assistant Manager to help run the shop day to day, lead our scoopers and shift leads, coach on the floor, and set the tone for great service. This role offers a path to Shop Manager and a chance to grow leadership abilities.

You'll thrive by communicating clearly, staying calm under pressure, and showing reliability. Expect paid leadership training, flexible scheduling, and the perk of free ice cream as you advance.

Qualifications

• Have leadership or supervisor experience, ideally in food service or retail.
• Communicate clearly and stay calm when problems come up.
• Are reliable, positive, and own your results.
• Love helping others grow, and want to grow yourself.

Responsibilities

• Lead and coach scoopers and shift leads through rushes and slow times.
• Run daily operations, including cash, inventory, scheduling, and opening and closing.
• Model friendly, fast, memorable guest service.
• Motivate your team, give feedback, and help everyone grow.
• Support community events, local partnerships, and shop initiatives.

Skills

Leadership experience

Customer service

Clear communication

Reliability

Job description

Lead the Crew, Make It Sweeter

We're a values-driven ice cream shop that's all about fun, connection, and making our community a little sweeter. We grow our leaders from within, with paid training, real advancement, and a culture you'll be proud to represent.

$19-$24/hr (including tips)

The Gig

As Assistant Manager, you'll help run the shop day to day. You'll lead our scoopers and shift leads, coach on the floor, solve problems, and set the tone for great service. If you're ready to build your leadership skills and grow toward Shop Manager, this is your chance to show what you can do.

What You'll Do

• Lead and coach scoopers and shift leads through rushes and slow times
• Run daily operations, including cash, inventory, scheduling, and opening and closing
• Model friendly, fast, memorable guest service
• Motivate your team, give feedback, and help everyone grow
• Support community events, local partnerships, and shop initiatives

You'll Thrive Here If You

• Have leadership or supervisor experience, ideally in food service or retail
• Communicate clearly and stay calm when problems come up
• Are reliable, positive, and own your results
• Love helping others grow, and want to grow yourself

The Perks

• Free ice cream
• Flexible scheduling
• Paid leadership training
• A clear path to Shop Manager

Ready to lead, learn, and have fun doing it?