Assistant Manager

Workstream; Ponca City (OK); On-site; USD 40,000 - 55,000; Full time

Job summary

Workstream is seeking an Assistant Manager in Ponca City, Oklahoma, who will lead operations, focusing on profitability and guest service. This role involves supporting the Restaurant General Manager and managing a team to ensure high standards of service.

The ideal candidate will have strong leadership skills to motivate team members and maintain efficiency in daily operations while ensuring that the restaurant meets operational and brand standards.

Qualifications

• Demonstrated understanding of guest service principles.

Responsibilities

• Maintains inventory.
• Keeps operational standards and procedures.
• Ensures preventative maintenance of restaurant facility and equipment is completed.
• Ensures that restaurant follows all cash control and security procedures.
• Interact positively and professionally with guests and coworkers.
• Motivates and directs team members to exceed guest expectations.
• Provides coaching and feedback to Shifts Coordinators and Team Members.
• Directs restaurant team toward efficient and accurate preparation and sale of products.
• Ensures that restaurant upholds operational and brand standards.
• Performs duties of Hourly Shift Coordinator when necessary.

Skills

Understanding of guest service principles

Job description

Assistant Manager

Overview

Assistant Managers (AM) are the operations leaders of the restaurant focused on profitability, Guest service, people development and operations management. Assistant Managers support the Restaurant General Manager (RGM) in coordinating daily operations. Assistant Managers operate under the direction of the RGM and manage a team of Hourly Shift Coordinators and Team Members.

Duties And Responsibilities

• Maintains inventory
• Keep operational standards and procedures
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required
• Ensures that restaurant follows all cash control and security procedures
• Interact in a positive and professional manner with guests and coworkers
• Motivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facility
• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Ensures that restaurant upholds operational and brand standards
• Performs duties of Hourly Shift Coordinator when necessary

Qualifications And Skills

• Demonstrated understanding of guest service principles

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