Assistant Manager

Ontario Trillium Foundation; Plainsboro Township (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Ontario Trillium Foundation is seeking an Assistant Manager to oversee gym operations and ensure an exceptional member experience. The role involves recruiting and training staff, maintaining facility cleanliness, and tracking operational statistics. Ideal candidates will have strong leadership skills and a commitment to providing superior customer service. This position is essential to creating a welcoming environment for members and guests.

Responsibilities

• Assist in recruiting, hiring, training and developing high-performing staff.
• Maintain a welcoming atmosphere for all members and guests.
• Oversee cleanliness and maintenance of the facility.

Job description

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure exceptional “Judgement Free” member experience as well as a financially successful club.

Essential Duties and Responsibilities

• Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
• Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
• Assist with Staff Management and provide backup support to Club Manager as needed.
• Involved in all front desk related activities.
• Assist in overseeing cleanliness and maintenance of facility.
• Assist in ordering of supplies using specific budget based on club requirements.
• Assist in tracking statistics and reports (weekly, monthly, and annually).
• Backup support for any employee who is absent.