Assistant Manager

Planet Fitness; Linden (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Ontario Trillium Foundation is seeking an Assistant Manager in Linden, New Jersey. The role involves overseeing gym operations to ensure an exceptional member experience and financial success. Responsibilities include recruiting and training staff, maintaining a welcoming atmosphere, managing front desk activities, overseeing facility cleanliness, and tracking operational statistics. Ideal for someone passionate about customer service and team management in a gym environment.

Responsibilities

• Assist in recruiting, hiring, training and developing staff.
• Maintain a welcoming atmosphere for all members and guests.
• Provide backup support to Club Manager as needed.
• Involved in all front desk related activities.
• Oversee cleanliness and maintenance of facility.
• Order supplies based on club requirements.
• Track statistics and reports.
• Provide backup support for absent employees.

Job description

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure exceptional “Judgement Free” member experience as well as a financially successful club.

Essential Duties and Responsibilities

• Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
• Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
• Assist with Staff Management and provide backup support to Club Manager as needed.
• Involved in all front desk related activities.
• Assist in overseeing cleanliness and maintenance of facility.
• Assist in ordering of supplies using specific budget based on club requirements.
• Assist in tracking statistics and reports (weekly, monthly, and annually).
• Backup support for any employee who is absent.