Club Manager

Planet Fitness; Plainsboro Township (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Ontario Trillium Foundation is seeking a Club Manager in Plainsboro Township, New Jersey. This role is responsible for the oversight of gym operations, ensuring an exceptional “Judgement Free” member experience. The successful candidate will lead a team, focusing on staff training and development, while managing marketing efforts and facility maintenance. If you are a motivated leader with a commitment to customer service, we encourage you to apply for this position.

Responsibilities

• Recruit, hire, train and develop a high performing staff.
• Create and maintain a welcoming atmosphere for all members.
• Ensure staff follows superior customer service guidelines.
• Oversee cleanliness and maintenance of the facility.
• Manage marketing efforts and authorize expenditures.

Job description

The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Essential Duties and Responsibilities

• Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
• Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
• Staff Management
• Involved in all front desk related activities including:
  • Ensure prompt opening/closing of gym.
  • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
  • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
  • Authorize expenditures and refunds. Make daily bank deposits.
  • Prepare all HR related forms and send to Corporate Payroll Team.
  • Track statistics and reports (weekly, monthly, annually).
  • Backup support for any employee who is absent.