Club Manager

Planet Fitness - United FP Management, LLC; Hammonton (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

A fitness management company is seeking a Club Manager who will oversee gym operations in Hammonton, New Jersey. This role involves leading a diverse team, ensuring high standards of member service, and maintaining an exceptional atmosphere for members. Responsibilities include recruiting, training, and scheduling staff while providing a motivating work environment. Ideal candidates will have strong leadership skills and experience in team management, contributing to a financially successful club.

Qualifications

• Strong leadership skills and ability to motivate a diverse team.
• Experience in recruitment, training, and staff management.
• Exceptional customer service and communication skills.

Responsibilities

• Oversee gym operations ensuring a positive member experience.
• Lead and develop a staff of Assistant Managers and other positions.
• Maintain a welcoming environment while adhering to customer service standards.

Job description

The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Essential Duties and Responsibilities

• Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
• Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
• Staff Management
• Schedule staff and ensure all shifts are covered.
• Lead by example and maintain consistent accountability for direct reports by