Assistant Manager

IRB USA DKN DB Operating Company; North Ridgeville (OH); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Discounted donuts and coffee

Medical, Dental, and Vision

401(k) Retirement Plan

Paid Time Off

Free Shift Meals

Job summary

IRB USA DKN DB Operating Company is looking for an Assistant Manager to oversee daily operations at Dunkin’ in North Ridgeville, Ohio. You will support the General Manager with scheduling, local store marketing, and operational goals, all while ensuring excellent guest service.

The ideal candidate has at least six months of experience in retail, restaurant, or hospitality management and exceptional guest service skills. Benefits include discounted products, a bonus program, and medical coverage.

Qualifications

• At least six months of retail, restaurant, or hospitality management experience.
• Exceptional time-management and attention to detail.
• Ability to work well in a fast-moving, customer-focused environment.

Responsibilities

• Support day-to-day operations of the restaurant.
• Assist the General Manager with scheduling and shift management.
• Help execute local store marketing initiatives to reach sales and profit targets.

Skills

Retail management experience

Time-management

Attention to detail

Guest service skills

Job description

Assistant Manager – Dunkin’

Assisting the General Manager to oversee daily restaurant operations, ensuring smooth shifts, local store marketing, and the achievement of sales and profit goals. You will help team members with performance and training initiatives while maintaining a strong focus on guest service and operational excellence.

Responsibilities

• Support day‑to‑day operations of the restaurant.
• Assist the General Manager with scheduling and shift management.
• Help execute local store marketing initiatives to reach sales and profit targets.
• Provide coaching and training to team members for performance improvement.
• Ensure adherence to guest service standards and attention to detail.

Qualifications

• At least six months of retail, restaurant, or hospitality management experience.
• Minimum age of 18 (or higher as required by law).
• Exceptional time‑management, attention to detail, and guest service skills.
• Available to start at 4am and maintain open availability to accommodate schedule changes.
• Ability to work well in a fast‑moving, customer‑focused environment.

Benefits

• Discounted donuts, coffee, and other menu items.
• Bonus Program*
• Free Shift Meals*
• Best in Class Training & Continuous Learning Advancement Opportunities
• Paid Time Off
• 401(k) Retirement Plan*
• Tuition Benefits*
• Medical, Dental, and Vision*
• Cash Referral Program
• Wellbeing Support Tools
• PerkSpot Discount Program
• Recognition Program
• Slip‑Resistant Shoes Programs
• Community & Charitable Involvement
• Igniting Dreams Grant Program

*Subject to availability and certain eligibility requirements.

Dunkin’ is an equal opportunity employer. All backgrounds are welcome.