Assistant Manager

Reiss Ltd.; New York (NY); Presencial; USD 52.000 - 67.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Seasonal business wear allowance

Generous employee discount

Rewarding bonus and commission

Wellbeing Perks

Employee Assistance Program

Best in market healthcare options

Enhanced parental pay

Employee referral scheme

Career development opportunities

Descripción de la vacante

Reiss Ltd. in Woodbury Commons Outlet seeks an Assistant Store Manager to drive premium service, sales and operational excellence in a full-time role.

You will oversee day-to-day store operations, coach the team, recruit and conduct performance reviews, and deputize for the Store Manager when needed while delivering exceptional customer experiences.

Formación

• Previous retail management experience at a similar level.
• Passion for premium or luxury products encouraged.
• Proven track record of increasing business performance.
• Proven track record of delivering excellent customer service.
• Strong commercial product management and visual skills.

Responsabilidades

• Oversee day-to-day store operations.
• Identify opportunities to drive sales and profitability.
• Aim to exceed KPIs.
• Inspire the team through service and product training.
• Maintain efficient operational processes and administration.
• Support recruitment and performance reviews.
• Deputize for Store Manager when needed.

Conocimientos

Retail mgmt

Luxury product

Customer service

Team leadership

Visual merchandising

Communication skills

Under pressure

Descripción del empleo

Why choose Reiss?

Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.

We are driven by a shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring store environment and working together to exceed customer expectations every day.

We nurture a culture of curiosity, creativity and authenticity. The shared behaviours that bind us together are more than words. They're the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.

What's this role about?

As part of our Retail team, you'll be joining our store in Woodbury Commons Outlet, on a full-time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.

What you'll be doing

• Supporting with overseeing the day-to-day running of the store
• Identifying opportunities to drive sales and maximize profitability
• Achieving with the aim to exceed targeted KPI's
• Inspiring the team to deliver exceptional service through regular service and product training
• Implementing and maintain effective and efficient operational processes, procedures and administration
• Supporting with recruitment and conducting performance/probation reviews
• Deputize in the absence of the Store Manager

What you'll ideally bring to the role

• You'll have previous retail management experience at a similar level
• A passion for premium or luxury product helps, but we're open to all retail backgrounds
• Have a proven track record of increasing overall business performance
• Have a proven track record of delivering excellent customer service through your team
• Be highly visual and have strong commercial product management skills
• Be able to flex between the customer service, operational, technical and visual elements of the role
• Be confident working under pressure and thrive in a fast-paced retail environment
• Be self-motivated, focused and driven to achieve team and individual goals
• Be a great people manager, able to bring the best out of your team
• Have good written and verbal communication skills

What we'll do for you

• Seasonal business wear allowance
• Generous employee discount
• Rewarding bonus and commission structures
• Wellbeing Perks
• Wellbeing and Financial support through our Employee Assistance Program
• Best in market healthcare options
• Family friendly policies including enhanced parental pay
• Employee referral scheme
• Career development opportunities

#WeAreReiss

Compensation

Min $25 per hour, Max $67k annually

We recognize the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, color, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.