Assistant Manager

Popeyes-01d9eb60; New Orleans (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

Popeyes-01d9eb60 in New Orleans seeks an Assistant Manager to lead daily restaurant operations, focus on profitability, guest service and people development. You will supervise 20–45 team members and work under the Restaurant General Manager to drive performance.

Key duties include inventory management, cash control, asset care and enforcing brand standards. Prior quick-service experience and 1–2 years in management are preferred; a high school diploma or GED is required.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required; 2 years of college preferred.
• 1-2 years of previous quick-service restaurant experience; management preferred.

Responsibilities

• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within speed of service guidelines.
• Manages inventory costs and maintains inventory via daily, weekly and monthly inspections.
• Ensures cash control and security procedures are followed; interacts with vendors as needed.
• Coaches and provides feedback to shifts coordinators and team members to raise performance.
• Maintains brand standards and operational workflow; covers duties of Hourly Shift Coordinator when necessary.

Skills

Leadership

Profitability focus

Guest service

Team development

Operations management

P&L understanding

Inventory management

Communication

Education

High School Diploma or GED

2 years college preferred

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability