Sales Associate

Massage Envy; Miami (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Base salary plus tips

Bonuses and commissions

Employer-paid healthcare

401k match

Paid time off

Referral bonus

Employee Assistance Program

Flexible schedule

Training provided

Product discount

Job summary

Massage Envy Brickell in Miami is seeking team members to deliver exceptional guest experiences and support a growing wellness community. The role combines customer service, sales, and service scheduling in a fast-paced clinic.

We offer full- and part-time positions with day and evening shifts, competitive base pay plus tips and commissions, employer-paid health plans, and a matching 401(k). Training is provided to help you grow in total body care.

Qualifications

• Retail or sales experience (preferred).
• Strong math and computer skills with ability to multitask.
• Great people skills and ability to establish guest relationships.
• Knowledge of massage and skin care services is a plus.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and promote wellness programs.
• Book appointments, upsell services and homecare products as recommended.
• Support clinic flow by greeting clients and answering inquiries.

Skills

Customer service

Sales

Communication

Multitasking

Math skills

Computer skills

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Brickell, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $25000.00-28000.00+ ,annually plus tips, bonuses, and commissions
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Discount on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location